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Service Advisor - McCarthy Subaru

McCarthy Auto Group
Posted a month ago, valid for 19 days
Location

Lawrence, KS, US

Salary

Competitive

Contract type

Full Time

Life Insurance
Employee Assistance
Employee Discounts

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Sonic Summary

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  • McCarthy Subaru-Lawrence is hiring for a Service Advisor position, ideal for candidates with 2+ years of automotive service experience.
  • The role involves greeting service customers, scheduling work, identifying needed repairs, and providing cost estimates for services.
  • Candidates should possess excellent customer service skills and a strong work ethic, while knowledge of Reynolds & Reynolds DMS is preferred but not required.
  • The position offers various employment perks including medical, dental, and vision insurance, as well as a 401(k) with company match and paid vacation.
  • Salary details are not specified, but interested applicants are encouraged to apply if they meet the qualifications.

We are growing in our Service department at McCarthy Subaru- Lawrence!  This is a great opportunity for someone with 2+ years experience looking to join a growing organization. 



Essential Duties and Responsibilities:

  • Meet and greet all service customers immediately upon drive in. 
  • Service Advisor is responsible for scheduling work to be performed, identifying, documenting and selling needed repairs and scheduled maintenance for customers.
  • Works with customer and technician to identify needed repairs and maintenance.
  • Estimates cost of mechanical and maintenance repairs needed and advises customer on suggested services and related costs.
  • Quality checks customer vehicle upon completion.
  • Maintains Customer Satisfaction scores at or above dealership standards.



Job Requirements:

  • 2+ years Automotive Service Advisor experience.
  • Reynolds & Reynolds DMS knowledge preferred but not required.
  • Must be able to stand and walk around for extended periods of time. 
  • Candidates must have excellent customer service skills. A basic knowledge of automotive systems would be a plus but is not mandatory.
  • A great work ethic!


McCarthy Employment Perks

  • Closed on Sundays!
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • 401(k) with Company Match
  • Paid Vacation and Holidays
  • Employee Discounts on Vehicles, Service & Parts
  • Employee Assistance Program
  • Referral Bonuses
  • Paid Training
  • Community and Charity Involvement


If this sounds like the job for you - apply now! 





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