At CNG, we are owners. We empower every individual to make a significant impact — because every moment matters. Whether you’re starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated.

Why Join CNG?

Employee Ownership: Every employee receives equity shares, enabling you to participate in our company's growth and prosperity.

Work-Life Balance: We support true work-life integration for all CNG employee owners.

Career Growth: Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.

Purpose-Driven Work: Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.

The Role

From supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, you’ll do work that matters—and own it all.

Schedule: Monday - Friday, Business hours

Location: Lexington, OH

What You'll Do

Certificate of Analysis (CoA) & Database Management

Create, complete, review, and send Certificate of Analysis (CoA)
Manage and optimize the CoA database system from creation to specification updates
Maintain product records and specifications in the product lifecycle management system
Create and process new items in the Quality Test Database, including item/specification changes
Configure new tests, projects, data entry configurations, and charts in the Quality Test Database to support testing and reporting requirements

Quality Systems & Documentation

Create controlled quality work instructions, training materials, and procedures aligned with Quality Support Group standards
Enter new document requests and change requests in the CQ change management system
Ensure compliance with all BRC standards and CNG policies and procedures
Continuously review specifications, systems, and processes to identify improvement and efficiency opportunities

Equipment Management

Assist with regularly scheduled equipment verifications and maintenance
Assist with scheduling and tracking yearly equipment calibrations
Update and maintain comprehensive equipment records as needed
Perform light to moderate equipment repair and troubleshooting as needed
Research and evaluate new equipment opportunities to support quality objectives
Order and maintain lab equipment, spares, and office supplies for all quality labs

Communication & Cross-Departmental Collaboration

Train individuals and groups on changing and new policies within the Quality Support Group scope
Promptly and consistently communicate with quality management, team members, other CNG departments, and external customers via verbal communication, email, Teams, and other professional channels
Onboard new employees into quality data management systems and ensure proper documentation
Gain and maintain a comprehensive understanding of products and customer requirements to support quality initiatives

Operational Support & Special Projects

Assist with collecting and sending microbiological test samples and complete required documentation
Assist with creation and management of microbiological test schedules
Assist with creation and management of quality retention pallet and roll labels and documentation
Execute various assigned projects, including investigative lab testing and lab studies
Complete all assigned training in the learning management system

What You’ll Bring

Education & Experience

Undergraduate degree in quality, business, management, or a related field; or equivalent professional experience

Technical Proficiency

Excellent computer proficiency and demonstrated ability to quickly learn new software systems
Proficient in Microsoft Office applications
Ability to master specialized quality management software, including but not limited to DTR, PLM, CQ, Hypervu, SharePoint, Infinity, and customer portals
InfinityQS administration experience is preferred

Key Competencies

Detail-oriented with strong organizational and quality control mindset
Strong analytical and critical problem-solving skills with the ability to identify root causes and implement solutions
Excellent written and verbal communication skills; comfortable communicating with internal teams, cross-functional departments, and external customers via email, Teams, and other professional channels
Collaborative mindset with the ability to work effectively across multiple departments

Work Style & Personal Attributes

Self-motivated and proactive in managing tasks with minimal supervision
Able to multitask and prioritize effectively when managing multiple competing priorities and deadlines
Flexible and responsive to accommodate the needs of internal teams and external customers
Demonstrates positive attitude and professionalism in all interactions

Compensation & Benefits

Total Rewards:

Employee Ownership – Become a company owner day 1!
Full medical, dental, and vision insurance upon hire
Holiday Pay
Paid vacation
401(k) with company match
Performance-based bonuses
Tuition reimbursement
Career advancement opportunities across 18+ facilities

Ready to Own Your Future?

Join a team where every voice matters, every contribution counts, and every employee shares in our success.

Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

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Learn more about this Employer on their Career Site

Quality Systems Analyst