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Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives but life to their years.
Perks & Benefits:
- Birthday & anniversary PTO
- Tuition Assistance
- Double pay on holidays
- PTO accrual on DAY 1
- Referral Bonus
- Free meal during shift (Up to $260 savings)
- Loyalty Incentive
- Employee Recognition Program
- Discounts through Verizon and AT&T
- Pay Advance Program
- Medical and Prescription Drug Insurance including Dental and Vision
- Basic Term Life/AD&D
- 401K
Position Summary
This position is responsible for leading the lifestyle team to create unique resident experiences that promote a vibrant, inclusive, and engaging community. This role is vital to the community to lead, develop, and oversee comprehensive activities that enhances the physical, social, emotional, and cognitive wellbeing of residents.
Essential Job Responsibilities
- Design and implement activities in the following categories: physical (exercise), social, recreational, intellectual/educational, creative, entertainment, religious, service, and special requests of the residents.
- Develop a diverse monthly calendar that incorporates activities seven days per week and includes evening and weekend activities.
- Organize and facilitate a committee of residents and community members to solicit feedback on activities programming.
- Document resident engagement each day in LifeLoop, tracking the data to observe engagement trends.
- Interface with residents on a daily basis regarding problems or questions and work proactively to resolve issues.
- Provide resident orientation and complete the activity assessment for each resident within one week after move in and update annually.
- Hire, train, and supervise lifestyle team members, motivating the team to achieve operational goals.
- Ensure all internal and external communications, as well as flyers for activities and community events, are produced using approved branded templates while utilizing LifeLoop and Canva and requesting additional collateral through Zendesk in order to maintain consistent organizational branding standards.
- Invite and/or remind residents to participate in planned activities, assisting them to and from activities.
- Support social media content creation and posting for the community.
- Become acquainted with each resident and their activity preferences and promote activities in a way that piques residents’ interests.
- Coordinate community outings, events, and special celebrations, while assisting as a chaperone.
- Publish monthly community newsletter and distribute to residents.
- Arrange transportation for activity outings and regularly scheduled group trips, and drive the company vehicle as needed.
- Plan, coordinate, and implement decoration of the community for special events, seasons and holidays.
- Identify and requisition needed supplies for planned activities.
- Coordinate food needs with the dining department for scheduled events and occasions.
- Assist with development of activity budget and operate within budget guidelines.
- Assist in planning and implementing marketing events that promote the community to potential residents.
- Market the community to the local area by developing professional contacts in the area and inviting area organizations into the community on a regular basis.
- Collaborate with other departments to enhance resident experiences.
- Stay abreast of active aging and generational trends in order to continuously enhance vibrant living initiatives. Share relevant information with team members to increase awareness and support professional development.
- Ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.
- Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
- Maintain confidentiality of verbal and written information pertaining to resident, community operations and personnel.
- Other duties as assigned
Education, Experience and Other Requirements
- High School diploma or GED
- Degree in social services, gerontology, recreation, or equivalent
- 2+ years progressive experience in a senior living setting or similar field
- Valid driver's license with clean driving record
Knowledge, Skills, and Abilities Required
- Proficient computer skills and use of Microsoft Office suite
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to assist residents with mobility and stand for extended periods
- Strong leadership, organizational, and communication skills
- Creative thinking and ability to design engaging programs for diverse resident interests
- Ability to manager budgets, schedules, and staff effectively
- Must possess the ability to interact with team members, residents, family members, visitors, state agencies, and the public
- Ability to travel occasionally for meetings
Preferred Qualifications
- Experience in senior living activities or life enrichment
- Experience working with memory care or seniors with dementia
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