DHS DIVISION MANAGER

Position Number: 22099328 
County: Pulaski 
Posting End Date:  September 10, 2026

This position is responsible for supervising the 10 area directors across the state and is responsible for day-to-day management of the field staff statewide.

The position needs to ensure effective coaching, performance evaluation, and professional development of staff. The position requires strong leadership, engagement, and communication skills. It’s a very complex position that requires managing day-to-day complex situations in child welfare, including an understanding and competency with data, while simultaneously, managing crisis and moving the state forward in change processes and overcoming system barriers.

This position must be able to inspire and lead staff, work effectively with community partners and people who have lived experience in child welfare. The position must monitor state and area performance metrics, service outcomes, and client and stakeholder satisfaction, and ensure complience with state and federal laws and regulations. This position is required to be on-call and responsive 24 hours a day to staff and external partners. 

Preferred Qualifications:

Knowledge of state and federal laws related to social services, public assistance, child welfare, and eligibility programs. Knowledge of budgets, resource allocation, data analysis, and personnel management. Ability to communicate effectively, develop partnerships, and lead large teams. Ability to analyze programs, remain ethical and uphold confidentiality, and interpret legal documents. Skilled in time management, organization, and problem solving. Skilled in crises management, conflict resolution, public speaking, and personnel and budget analysis. 

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.