WorkForce Software, Senior Warehouse Specialist

WorkForce Software, an ADP company, is hiring a Senior Warehouse Specialist

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

 If so, this may be an opportunity for you. Read on and decide for yourself. 

As a Senior Warehouse Specialist, you'll make valuable contributions to the organization by handling client relationships and helping to drive our clock hardware business forward for the WorkForce Software (WFS) suite of products. The Senior Warehouse Specialist will work closely with sales, clients, and vendors to address and resolve order issues and ensure order efficiency, resulting in the proper billing of orders and reconciliation of revenue. Additionally, you will be responsible for resolving post-fulfillment problems to ensure our clients’ issues are addressed quickly and completely. 

To thrive in this role, you will continuously improve internal processes while serving as a subject matter expert and proactively communicating accurate order updates to vendors, clients, and project teams to support exceptional client service. You’ll coordinate schedules and shipments across departments, research and resolve invoicing issues per guidelines and SLAs while supporting finance and audit teams with reconciliation and compliance.

We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion. 

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos 

 Ready to #MakeYourMark?  Apply now! 

WHAT YOU'LL DO: Responsibilities 

What you can expect on a typical day:

• Collaborate Cross Functionally with teams like Sales, to obtain required order documentation while delivering an excellent, seamless clients experience that emphasizes ease of doing business.
• Demonstrate superb attention to detail, urgency and critical thinking to process and complex domestic and international orders.
• Multi-Task. You’l be responsible for reviewing contracts and order documentation for accuracy and completeness while tracking deals through revisions and product delivery.

TO SUCCEED IN THIS ROLE: Required Qualifications 

• Demonstrated ability to work with a diverse team and influence/drive change across functions
• Strong knowledge of order management, and billing policies, processes, and systems
• Possesses basic inventory management understanding
• Basic financial understandings with excellent Excel skills
• Strong communication skills both written and verbal
• Capability to exercise mature judgement
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: 

• Experience noted above OR
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.