Bilingual Intake & Patient Services Coordinator

Description

Join our Team!

Atlanta Autism Center is hiring a Bilingual Intake & patient Coordinator to assist in managing daily administrative operations.

Scope

The I&P Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management.

Job Type: Fulltime

Salary: $22/ hour

Essential Duties and Responsibilities

• Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner
• Schedules, coordinates and tracks all incoming and outgoing referrals
• Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff
• Maintains order/cleanliness of assigned workstations
• Insurance verification and collection of patient balances
• Schedules, coordinates and tracks all incoming and outgoing referrals
• Lab orders, processing and follow up on results
• Other duties and tasks as assigned by management
• Maintains schedules of assigned providers and resource
• Intake preparation including retrieving records from outside providers/institutions
• Returning any online, email and fax inquiries
• Appointment reminder calls as needed

Requirements

• Bilingual- Spanish preferred
• Travel to the Lawrenceville center is required as needed
• Experience with ECW system is preferred
• Ability to speak clearly and concisely
• Ability to read, understand, and follow oral and written instruction
• Medical terminology
• Ability to develop goals, prioritize, organize and make most efficient use of time
• Ability to use individual judgment to solve problems and make decisions
• Ability to operate a computer and basic office equipment
• Demonstrated strong interpersonal, oral, and written communication skills
• Ability to transfer knowledge in a precise manner

Non-Discrimination Statement: Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.