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Do you speak fashion? We're hiring! Let’s chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
Benefits You Will Love
50% Team Member discount for all Brands/Products
Competitive Pay
Wellness Support 24/7
Performance & Peak incentives to reward & recognize our team
Great benefits for YOU & your family – Medical, Dental, Vision + more
401(k) matching program, with a commitment to financial literacy and support
Development opportunities that could take you anywhere
Quarterly COG Awards + real time recognition
The Role
As the State Field Visual Merchandising Manager leads the execution of the visual strategy across their State(s), ensuring a consistent and strong brand presence that engages and inspires our edit customer. You will lead Area Visual Merchandisers to execute and implement visual initiatives that amplify customer experiences and drive commercial success. By strengthening brand DNA and creating impactful visual storytelling, you will deliver engaging shopping experiences that connect with our customers across all locations. Through strategic direction, coaching, and collaboration, you will empower Area Visual Merchandisers to confidently and consistently deliver visual excellence, creating a high-performance culture of visual impact, commercial focus, and leadership in visual presentation.
Strategic Visual Execution
- Implement the country strategy across the state to ensure seamless execution of brand initiatives, ensuring seasonal big ideas are brought to life in stores.
- Drive the execution of impactful storytelling techniques that engage customers and create a seamless customer journey.
- Work closely with the Regional Visual Manager to continuously refine and enhance VM execution, ensuring stores remain fresh, relevant, and commercially driven.
- Analyse sales data and customer insights to inform and adjust VM strategies that build the customer basket and drive ATV and multi.
Visual Excellence
- Champion the presentation of newness, ensuring key seasonal product stories and big ideas are amplified across all stores.
- Oversee the execution of shops and key outfit placements to maximise sight-lines, customer engagement, and product discovery.
- Work cross-functionally with merch teams to ensure product availability aligns with VM priorities and drives commercial success.
- Ensure VM execution reflects creative elements that enhance the in-store experience and reinforce brand identity.
Brand & Customer Experience
- Ensure all stores maintain a strong and consistent representation of Brand DNA and identity, reinforcing key visual merchandising principles.
- Ensure that shops connect, creating a cohesive and visually engaging customer experience across all store locations.
- Monitor competitor activity and industry trends, identifying opportunities to enhance brand positioning and in-store experience.
Commercial & Operational Excellence
- Ensure all visual merchandising meet safety standards, reducing risk and maintaining compliance in all stores.
- Implement efficient VM processes that enhance store operations and drive executional consistency across all locations.
- Ensure VM materials and fixtures are used effectively, balancing creative execution with operational practicality.
- Partner with cross-functional teams to align VM strategies with commercial objectives, ensuring strong financial and operational outcomes.
- Ensure all visual merchandising meet safety standards, reducing risk and maintaining compliance in all stores.
Team Leadership & Development:
- Lead, coach, and develop a team of Area Visual Merchandisers, providing clear direction, training, and support to enhance their impact and execution.
- Conduct regular store visits to assess execution, provide hands-on coaching, and ensure consistent adherence to brand VM principles.
- Identify and grow talent within the VM team, ensuring a strong pipeline of future visual merchandising leaders.
- Set clear performance expectations, drive accountability, and provide feedback to continuously amplify VM standards.
People & Culture
- Create a motivating, inclusive, values-driven work environment where teams feel engaged, valued, and empowered aligned to Our Way.
- Establish a strong visual merchandising culture within the state, driving execution and commercial thinking among VM teams.
- Encourage collaboration and knowledge sharing across teams to enhance VM execution and best practices.
- Inspire and motivate teams to take ownership of VM execution and drive excellence in every store.
- Provide strong development opportunities through new experiences that create a sense of belonging and career growth.
SKILLS & EXPERIENCE
- Leadership: Proven experience leading multi-site visual merchandising teams, preferably at a state level.
- Visual Merchandising Experience: Strong knowledge of brand VM principles, store presentation, and customer engagement strategies.
- Retail Operations: Experience in managing store environments, ensuring consistency in execution while meeting operational requirements.
- Commercial Acumen: Ability to interpret sales data, customer insights, and business performance metrics to inform VM strategies.
- Project Management: Proven ability to oversee and execute large-scale VM directives, ensuring timely and effective implementation.
- Stakeholder Engagement: Strong ability to collaborate with cross-functional teams.
- Training & Development: Experience coaching and developing teams to drive executional excellence and commercial performance.
- Adaptability: Ability to work in a fast-paced retail environment, responding to business needs while maintaining high VM standards.
PHYSICAL REQUIREMENTS
Ability to move around the store throughout the shift/workday
Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks
Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process.
In addition, Cotton On Group will consider qualified applicants, including those with criminal histories, in a manner consistent with local “Fair Chance” ordinances.
CA: This is a full-time salary role with an annual wage of $115,000/yr
From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.
Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.
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