Operations Assistant, Hollywood Bowl

LAPA JOB DESCRIPTION

Position:        Operations Assistant I

Department:        Hollywood Bowl Operations 

FLSA Grade:        Non-Exempt (Part-time)

Pay Grade:         $19.50 - $26.21

Position Summary:  
The Operations Assistant I, reporting to the Operations Administrator, supports all Operations activities and routine. Specific starting pay commensurate with experience. 

Position Elements:
•    Opening and closing the office
•    General phone duties/take messages
•    Monitor base station and radio distribution
•    Receive and sort incoming mail
•    Greet guests, announce visitors and allow appropriate access into the Operations office
•    Sign for packages, direct messengers and deliveries
•    Manage Lost and Found (organize and log of all property, maintaining of all Lost and Found logs and reports).
•    Check out/in keys to other employees
•    Collect staff ticket requests and distribute tickets
•    Support Park & Ride Operation and reporting
•    Assist LAPA staff by preparing meetings 
•    Coordinate staff meals (organizing and managing the preparation and distribution of meals for employees, which could include tasks like planning menus, ordering food supplies, coordinating with a caterer, ensuring dietary restrictions are accommodated, and overseeing meal service times.)
•    Keep accurate time records and abide by the meal and rest period policy
•    Other duties as assigned

Relationships:

Reports To:        Operations Administrator

Interacts With:        Hollywood Bowl and The Ford Manages and Staff
LA Phil Staff and Executives
            The Public
            External vendors
            

Position Requirements: 
•    Must be 18 years or older
•    High School graduate, College preferred
•    Knowledge of Microsoft Excel and Microsoft Word
•    Ability to be patient and follow directions from supervisor
•    Ability to collaborate with various departments
•    Strong work ethics
•    Ability to multitask
•    Great organization skills
•    Provide excellent communication skills with attention to detail
•    Existing knowledge of or the ability to quickly learn the following:
o    Policies and procedures
o    Layout of the venue
o    Event times and program information
o    Communicate inter and intra departmentally
o    Customer service etiquette
o    Able to effectively use office equipment
o    Proper use of 2-way radios
•    Ability to:
o    Walk the grounds
o    Work long hours
o    Lift and carry up to 20 pounds
o    Sit for up to a couple of hours at a time during work shift

Reviewed 01/2025

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO. 

EQUAL EMPLOYMENT OPPORTUNITY POLICY
The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law.  Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.   

The Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.  

Equal Employment Opportunity Policy

The Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law.  Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.