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30126, Mableton, GA
Operations Manager – Last Mile / XL Delivery (Amazon DSP)

Operations Manager – Last Mile / XL Delivery (Amazon DSP)

ForthRight Strategies LLC

Posted 5 months ago, valid for a month

Mableton, GA 30126, US

Competitive

Full Time

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Sonic Summary

ForthRight Strategies, LLC is seeking an experienced Operations Manager for their delivery service operations in Austell, GA.
The role requires a minimum of 3 years of experience in logistics, delivery, or operations management, preferably managing teams of 20 or more employees.
The Operations Manager will oversee daily delivery operations, manage dispatch teams, and ensure on-time delivery while monitoring key performance indicators.
Candidates should possess strong leadership and communication skills and be available to work early mornings, weekends, and holidays.
The position offers a competitive salary, although the specific amount is not disclosed in the job description.

Company Description

ForthRight Strategies, LLC is a locally owned and operated Amazon DSP dedicated to providing exceptional delivery service to our community.

Location Address: HAT2 at 7520 Factory Shoals Rd, Austell, GA 30168

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Job Description

About the Role

We are a growing Delivery Service Partner operating large-item deliveries for Amazon XL. We are seeking an experienced Operations Manager to lead daily delivery operations, manage drivers and dispatch, and drive performance across safety, customer experience, and efficiency.

Responsibilities

Oversee daily delivery operations (10–50 routes)
Manage dispatch team and route supervisors
Ensure on-time delivery and route completion
Monitor KPIs (on-time %, damage rate, customer satisfaction)
Handle escalations and operational issues
Manage driver performance and staffing
Improve efficiency and reduce costs

Qualifications

Requirements

3+ years in logistics, delivery, or operations management
Experience managing teams (20+ employees preferred)
Strong leadership and communication skills
Ability to work early mornings, weekends, and holidays
Experience with last-mile delivery preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Type: Permanent

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