Care Coordinator

Job Description:

The Care Coordinator aids in organizing the day-to-day tasks of the Healthcare Homes program. This role tracks client activity submits reports to the Department of Mental Health and serves as a resource for the Healthcare Homes team and other clinical teams at the system.

All staff are required to function in accordance with the system’s operational guidelines with a professional code of ethics and comply with HIPAA guidelines and regulations.
 

Essential Job Functions:

• Provides general clerical support to the HCH Director and Team as appropriate.

• Provides assistance in distributing and coordinating reports to HCH Team, Community Support Specialists (CSS), and community providers when needed.

• May serve as a Cyber Access Practice Administrator responsible for maintaining user accounts and monitoring agency usage and prescriber reports and promotes the use of Direct Inform.

• Provides technical assistance to HCH Team and CSS’s on use of Care Manager and Cyber Access.

• Assists with tracking that all required client screenings and reporting measures are complete and submitted as appropriate.

• Attends state required meetings and trainings.

• Maintains a monthly log of HCH activities and may complete the monthly HCH Team Log.

• Prepares reports to be submitted to HCH Director and Assistant Director before submitting to DMH every month.

• Is responsive to all Quality Assurance procedures of the system, cooperates with utilization review procedures, and follows established procedures, rules and regulations of the Clinical Records Department.

• Performs other special functions as may from time to time, be outlined and attached hereto.

Knowledge, Skills, and Abilities:

• Computer competency in Microsoft Office and Microsoft Access

• Good communication skills.

• Good organizational skills

• Ability to implement new innovative programs

Experience and Education Qualifications:

• High school diploma or GED required.

Supervisory Requirements: 

• None.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.