Hourly Rate: $21.10

Regular Full-time Position

Shift:1st/2nd: Must be available weekends and holidays

Hourly Wage: $21.10

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities
*Benefit Eligibility will vary by position

Site Specific Perks

Uniform laundering (Food & Beverage, Engineering, and Front Desk)

Free Parking - within 2 blocks of the resort

Complimentary work shoes - once every 6 months pending job requirements

Discount for on-duty meals and off-duty meals

Company branded t-shirts, sunscreen, sunglasses, and hats for all outside positions

Company branded jackets for all outside positions, as needed

Quarterly recognition and awards, Service Awards, Associate/Manager of the Quarter, Associate Appreciation Week, and Housekeeping Appreciation Week

Monthly birthday and special holiday celebrations

Access to use of fitness facilities during specified hours

As a Pre-Arrival Specialist, a typical day will include:

Creates, Maintains, and updates the pre-arrival templates and Owner communications.

Coordinates with other departments to conduct routine maintenance.

Replies to all Vacation Planning emails/calls within the specified time frame.

Corresponds with guests regarding villa location and other special requests.

Communicates special requests to other departments and/or VIP amenities.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Pre-Arrival Specialist at MVW:

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Learn more about this Employer on their Career Site