Cross Dock Supervisor

Tuff Shed is recruiting for a highly motivated Cross Dock Supervisor to contribute to the success of our Cross Dock location. This position offers the opportunity to make a real impact to the Company!

The Cross Dock Supervisor (CD Supervisor) is responsible for the supervision of the cross dock location; this location reports to the general/district manager (gm/dm) within the market. s/he must ensure the cross dock operates in a safe, efficient and effective manner; producing quality products; maximizing customer satisfaction; minimizing job accidents and turnover; increasing store revenue and profitability.

The essential functions of this position include, but are not limited to:

Customer Service & Sales

• • Conducts Site Checks as required, adhering to processes and procedures
  • Provides back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect customer leads
  • Performs customer service duties: resolve warranty issues
  • Obtain building permits from building department

Operations

• • Communicates to the GM/DM regarding sales and activities at the Cross Dock
  • Build schedules, including subcontractor scheduling with the Operations Manager/Production Manager/Scheduling Coordinator
  • Participates in identifying qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractors
  • Performs customer service warranty repair tasks on customer sites
  • Receives and unloads kits from the factory store
  • Oversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty calls
  • performs quality control inspections
  • Inspects and maintains displays, customer repairs
  • Responsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintained
  • Performs monthly cycle counts and ongoing inventory management
  • Oversees Cross Dock fleet and DOT policies are adhered to
  • Supervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed

SKILLS & EXPERIENCE

• • Ability to work independently in a self-directed setting and with minimal supervision
  • Detail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skills
  • Hands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferred
  • Ability to solve problems using sound logic and good business judgment
  • Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
  • Ability to read, write and understand instructions given orally, in writing and/or in diagram form
  • Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
  • Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
  • Must have a valid driver's license and acceptable MVR
  • DOT, OSHA, and employment law knowledge highly preferred
  • Must be able to successfully complete Tuff Shed Forklift Certification

EDUCATION

• High school diploma or equivalent

WHAT'S IN IT FOR YOU?

Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:

OUR COMPETITIVE BENEFITS AND REWARDS

• • Competitive compensation and bonus programs (based on position)
  • Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
  • Dental & Vision Benefits
  • Flexible Savings Account (FSA)
  • Employee Stock Ownership Plan (ESOP) – You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
  • Paid Time Off and Paid Holidays.
  • 401(k) plan
  • On-Demand Access to Your Pay!  - Why wait until pay day?

NEXT STEPS:

• Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com
• Interested? We encourage you to submit your resume for consideration  
• As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five - seven minute survey: https://assessment.predictiveindex.com/4Va/90138f5c-a2e7-4ff4-bec2-677c2e95f455?type=candidateba

OPS2021