Medical Assistant II

JOB TITLE: Medical Assistant II

 DEPARTMENT: Medical

 REPORTS TO: Clinical Site Manager

STATUS: Non-Exempt

GENERAL SUMMARY OF DUTIES: The Medical Assistant II provides advanced clinical and administrative support to healthcare providers and patients. This role involves a combination of patient care, administrative duties, and the management of complex tasks in the medical office or clinical setting. 

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

Clinical Support:

• Assist in the preparation and examination of patients, including taking vital signs (blood pressure, pulse, temperature, weight).
• Administer medications or injections as prescribed by the physician.
• Prepare and manage medical equipment and instruments.
• Prepare and maintain patient records, ensuring all data is accurate and up to date.
• Sterilize and disinfect medical instruments and equipment.
• Assist in minor surgeries or procedures, maintaining sterile techniques.

Administrative Duties:

• Schedule patient appointments, manage patient flow, and coordinate with other healthcare providers.
• Handle medical billing and coding tasks, ensuring compliance with insurance requirements.
• Verify patient insurance details and obtain necessary pre-authorization for treatments or procedures.
• Process patient intake forms and ensure accurate medical records.
• Provide patient education regarding treatment plans, procedures, and medications.

Patient Communication:

• Communicate effectively with patients regarding appointments, test results, and follow-up care.
• Address patient inquiries, providing information on health services and assisting with any concerns.
• Ensure patient confidentiality and privacy in compliance with HIPAA regulations.

Quality Assurance and Compliance:

• Maintain and ensure compliance with health regulations, safety protocols, and the standards of the healthcare facility.
• Participate in quality improvement initiatives to enhance patient care.

• Perform JCAHO and OSHA related duties as assigned

• Other duties as assigned by the Clinic Site Manager

 EDUCATION/EXPERIENCE:  

• High school diploma or equivalent or an AA Degree.
• Requires 3-5 years of experience as a Medical Assistant.
• Certification as a Medical Assistant from an accredited MA Program with phlebotomy being a part of the program (CMA or equivalent) preferred.

 QUALIFICATIONS:

• Strong knowledge of clinical procedures, medical terminology, and patient care practices.
• Proficiency in medical software, office equipment, and electronic health records (EHR).
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment, handle multiple priorities, and work effectively in a team. 

 CERTIFICATES, LICENSES, REGISTRATIONS: Candidate must be a Medical Assistant. All candidates will be required to submit to a criminal 

 background check and screening as part of pre-employment.

I have read and understand the job description for this position. I agree to abide by all the duties and responsibilities for the job Including any reasonable

request from my supervisor. I also understand that I will be evaluated based on these job specific performance standards.