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Treatment Coordinator 37792

Bright Now! Dental
Posted 2 months ago, valid for a month
Location

Martinez, CA 94553, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Disability Insurance
Flexible Spending Account
Employee Discounts

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Sonic Summary

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  • Bright Now! Dental in Martinez, CA is looking for a Treatment Care Coordinator with at least one year of related experience and strong customer service skills.
  • The role involves presenting treatment plans, reviewing insurance benefits, and coordinating patient scheduling to enhance their experience.
  • Candidates should be bilingual and possess knowledge of dental terminology, with a focus on effective communication and patient education.
  • Benefits include paid time off, health and dental insurance, and a 401k plan, which vary based on employment status and hours worked.
  • Smile Brands is an equal opportunity employer committed to diversity and inclusion in the workplace.

Overview

Bright Now! Dental in Martinez, CA, supported by Smile Brands, is seeking a friendly, energetic, and patient-focused Treatment Care Coordinator to join our team. We are looking for someone who brings a great personality, strong customer service skills, and a passion for helping patients feel comfortable and cared for.



Responsibilities

  • Present and explain treatment plans clearly and confidently to patients
  • Review insurance benefits, financing options, and payment arrangements
  • Support case acceptance through strong communication and patient education
  • Coordinate scheduling to maximize provider efficiency and patient flow
  • Maintain follow-up systems for pending treatment and patient communication
  • Create a welcoming and positive patient experience from consultation through treatment
  • Work collaboratively with doctors, clinical staff, and front office teams


Qualifications

  • At least one year of related experience preferred
  • Bilingual
  • Knowledge of dental terminology
  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer service


About

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

 

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com

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