Responsible for providing health care services in the outpatient and inpatient clinical settings, within scope of education and experience. Exercises professional judgment in performance of services and maintains a demeanor complementary to medical ethics. Provides appropriate patient care and customer service.
Responsibilities
- Accurately performs and reports laboratory testing in timely manner according to laws and regulations.
- Properly identifies patients, without exception, prior to specimen collection.
- Properly collects (phlebotomy), labels, processes and preserves specimens in a timely manner.
- Orders necessary supplies or notifies the person responsible for ordering them.
- Operates equipment appropriately.
- Performs routine office duties such as customer service, answering the phone, stocking, cleaning, copying, faxing, coding, order entry, charges, reports, and filing.
- Takes responsibility for departmental coverage coordinating with other technologists/ technicians.
- Notifies the laboratory manager or lead of any issues/complaints that may arise from customers or patients.
- Supports regulatory functions for CLIA certification, RHC, and JCAHO; including annual competency training.
- Performs all duties according to entity policies and procedures.
- Transports patient samples to the hospital laboratory for analysis.
- Other duties as assigned.
Education
- H.S. Diploma - High School Diploma or GED - Required
Work Experience
- none required
Licenses and Certifications
- Basic Life Support (BLS) - Required within 90 Days
- CPI: Nonviolent Crisis Intervention - Required within 90 Days
- Certification by approved accredited phlebotomy course - Preferred Upon Hire
Travel Requirements
- Must be able to travel between various system facilities and off-site locations as needed. - Required
Qualifications
Skills and Abilities
Essential Technical/Motor Skills
- Ability to speak clearly. Ability to type on computer keyboard.
- Ability to read, write, count, and reason required.
- Good communication skill and precise hand\eye coordination.
Interpersonal Skills
- Must have very good interpersonal skills; able to give instructions and directions clearly; understand and think through processes.
Essential Physical Requirements
- Ability to bend, stoop, lift 20-30 pounds, good vision.
Essential Mental Abilities
- Ability to follow protocol for performing necessary computer operations.
- Ability to concentrate on process of inputting data to computer screens in noisy environment with many interruptions.
- Ability to organize workflow and workload efficiently.
- Ability to adapt to changes in work area.
Essential Sensory Requirements
- Ability to see to read requisitions and labels, perform phlebotomy, and operate computer.
- Ability to hear in order to use telephone and communicate with Referral clients and staff.
Exposure to Hazards
- Infectious body fluids, hazardous chemicals and fumes, and the possibility of needle-stick.
Other Skills and Abilities
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