Job DetailsJob Location: 1650 Republic Pkwy Ste 130, Mesquite, TX 75150 - Mesquite, TX 75150Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Customer Service A busy urology practice with eighteen locations spread throughout the Dallas metroplex is looking for a customer-focused office professional to perform collections, filing claims, handle appeals, and correspondence with Payers . ESSENTIAL DUTIES OF THIS POSITION INCLUDE: As an Collections Specialist, candidate will be responsible for the following summary of duties: Prioritize tasking and utilize tasking for daily work Follow up on all claims from billing through final resolution Correct and identify billing errors and resubmit claims to insurance carriers Review insurance EOB and initiate appeals and as necessary Respond to Payer’s request for additional information/documentation Posting account adjustments as a result of written communication from third parties (i.e. certain contractual adjustments) Answer incoming calls and assist insurance carriers with their requests Communicate patient responsibility with patient Collect on patient balances and/or establish payment plan Review weekly schedules for patients with upcoming appointments, contact patient and communicate to front desk arrangements made to collect balances Return mail (patient statements), contact patient to obtain correct billing address and/or payment Answer incoming calls and assist patients with their billing inquiries  QualificationsJob Requirements: High School Diploma Knowledge of CPT Coding, ICD10 and use of appropriate modifiers Experience working appeals and composing appeal letters Knowledge of bundling and global periods Experience working in Microsoft Word & Excel, & NextGen is a PLUS! Experience working Medical collections, both insurance and patient Urology and medical terminology Knowledge of insurance plans, claims, and billing processes Job Type: Full-time
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