GILEAD - Case Manager

 Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.

Clinical Case Manager - Community Program

Gilead Community Services is seeking a compassionate, person-centered professional to join our WISE (Working for Integration, Support, and Empowerment) team. The WISE program empowers individuals managing mental health challenges by providing essential supports that help them live safely, independently, and successfully in their communities.

About the Position

As a Clinical Case Manager, you will serve as a dedicated advocate, modeling wellness strategies to help individuals successfully transition to or maintain community-based housing. This position is scheduled Monday through Friday, 8:00 AM to 4:00 PM (40 hours per week), with occasional weekend flexibility as needed.

In this role, you will work side-by-side with adults living with serious mental illness and co-occurring substance use disorders to develop and strengthen critical daily living skills, including cooking, home organization, medication management, budgeting, and personal hygiene.

Support extends beyond the home through assistance with medical and behavioral health appointments, shopping, accessing local resources, building social connections, and developing healthy coping mechanisms. Clinical Case Managers also play an important role in coordinating services, monitoring progress, and maintaining timely and accurate documentation, including assessments, treatment plans, progress notes, and other required records.

If you are passionate about recovery-oriented care, wellness promotion, and empowering individuals to achieve greater independence and improve their quality of life, we encourage you to apply.

Minimum Requirements:

• Bachelor’s degree in a human service field.
• One year of clinical experience
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed
• Experience with co-occurring psychiatric and substance abuse disorders preferred

Benefits:

• Generous paid vacation, sick, and personal time plus paid holidays
• Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
• Employer-provided long-term disability and life insurance (Gilead pays 100%)
• Hands-on learning experience and supervision
• Scholarship, tuition reimbursement, and professional development opportunities
• Paid training, education, and certification as necessary (including CPR training)

This is a union position and pays $20.38 per hour. 

Responsibilities:

• Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education.
• Providing recovery-oriented clinical case-management services with an emphasis on dignity and respect through intervention and support, inclusion of family and community, and supportive counseling.
• Providing rehabilitation option services for individuals in areas including nutrition, clothing, basic care skills, spirituality, financial management, etc.
• Monitoring positive outcome measures and ensuring compliance through accurate and timely data reporting.
• Completing assessments, treatment planning documents, and other documentation electronically and on paper in a timely manner.
• Acting with compassion, integrity, and ethics.

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.