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The Commercial Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other internal dealerships) and arranges for delivery and/or installation.
RESPONSIBILITIES
Locates accessories or parts and arranges for installation
Monitors parts inventory and maintains storage area in good condition
Maintains up-to-date knowledge of all vehicles, accessories, and promotions
Maintains accurate sales documentation
Provides timely and accurate reports as required
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED preferred
Previous experience preferred
Working knowledge of the industry
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Strong organizational and problem-solving skills
Helpful attitude and friendly demeanor
Highly professional and dependable
Strong computer and internet skills, including Microsoft Office suite
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