Clinical Liaison

Marketing Clinical Liaison - Full Time - Mishawaka, IN

Rehabilitation Hospital of Northern Indiana – Mishawaka, IN

We have a great opportunity for a Marketing Clinical Liaison.

Rehabilitation Hospital of Northern Indiana in Mishawaka, Indiana (South Bend area) is a cutting-edge inpatient rehabilitation facility focused on helping patients reclaim their lives after serious injuries or illnesses. We provide intensive rehab care for stroke survivors, individuals with brain or spinal cord injuries, multiple trauma, and other debilitating conditions. Our hospital’s expert team – including board-certified rehabilitation physicians (physiatrists), therapists, and nurses – work together to deliver personalized therapy programs aimed at restoring mobility, communication, and daily living skills. With a state-of-the-art therapy gym and a compassionate approach to care, we offer an ideal setting for healing and improvement. Fully accredited and consistently praised for our patient outcomes, Rehabilitation Hospital of Northern Indiana proudly serves patients.

As a liaison, you will be responsible for evaluating patients and determining if they meet the admissions criteria in additional to preparing strategic development plans, conducting marketing calls, and presenting the benefits of rehabilitation to potential referral sources.

What you bring:

• Licensed as a Nurse, RN, LVN/LPN, PT, OT, or RT preferred.  
• Experience working in the medical environment promoting programs, services.
• Ability to build strong relationships in an assigned territory utilizing clinical and selling skills.
• Passionate patient advocate assisting in the referral to admission process.
• Strong clinical skill set with a mindset for business development.

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs.  These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements.  We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”.  These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High-Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability
• Marketing Bonus Plan

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Professional Growth:

• Senior Liaison Career Ladder bonus plan
• Continuing education opportunities

Required Skills:

·         Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required

·         3 years healthcare experience preferred (healthcare sales experienced preferred).

·         Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).

Additional Qualifications/Skills:

• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. Integrates the hospital’s mission and “Guiding Principles” into daily practice.