Accounting Manager

Responsibilities

Oversee Client Financial Services (Money Management):

• Ensure compliance with Social Security Administration regulations
• Collaborate with Benefits Specialists to secure proper documentation for Social Security
• Enforce and update policies and procedures as needed
• Conduct initial training and semi-annual refreshers for new and existing case managers
• Liaise with case management supervisors regarding related duties
• Streamline processes to improve efficiency for case managers and financial services staff
• Champion the transition to a paperless environment by implementing and maintaining electronic filing systems
• Promote a culture of continuous improvement within the department

Manage Consumer Funds Accounting:

• Implement controls to ensure proper accounting and prevent misappropriation of consumer funds
• Verify that ACH deposits from Social Security are accurately recorded
• Ensure timely processing of consumer weekly allowances and one-time checks
• Oversee the recording of disbursements and recoupment of consumer funds as they become available
• Distribute monthly account statements to consumers by the 10th of each month
• Maintain organized client financial service files in accordance with Social Security guidelines
• Reconcile payments to consumer Alabama Able accounts and record transactions
• Reconcile and record debit card payments and replenishments
• Conduct audits of individual consumer accounts for accuracy and compliance
• Take ownership over the ticketing system process from initial requests to printing of checks requests
• Follow up with case management regarding non-compliant tickets

Supervise Billing for Rent and Room/Board Charges:

• Prepare and deliver room and board invoices to consumers
• Ensure diligent collection efforts for rent and room/board charges
• Accurately code received payments to the respective consumer accounts
• Generate and review aging reports for rent and room/board receivables
• Prepare and distribute monthly non-payee statements for community programs and adult residential services by the 8th of each month

Communication and Month-End Procedures:

• Provide timely updates on room and board account aging to relevant staff
• Report on other amounts owed by AltaPointe consumers
• Supply staff with current consumer cash balances
• Execute month-end close procedures
• Alert accounting clerks and case managers about delinquent accounts
• Actively work towards resolving delinquent balances
• Inform your supervisor of any issues with problem accounts or other challenges

Courteous and Respectful Attitude Towards Consumers, Visitors, Agencies, and Co-workers:

• Treat consumers with care, dignity, and compassion
• Respect consumers’ privacy and confidentiality
• Assist consumers and visitors as needed
• Ensure personal values do not inhibit the ability to relate to and care for others

Administrative and Other Duties as Assigned:

• Provide guidance, support, and mentorship to accounting clerks, fostering a positive and productive work environment
• Conduct regular team meetings to communicate expectations, discuss challenges, and improve processes
• Set performance goals for team members and monitor progress through regular evaluations and feedback
• Crosstrain staff to promote operational flexibility and business continuity
• Complete all assigned tasks accurately and in a timely manner
• Follow AltaPointe policies and procedures
• Actively work to enhance skills
• Lead and participate in performance improvement activities
• Attend required in-service training and other workshops
• Other duties as assigned

Qualifications

Bachelor’s degree in accounting. Minimum of two years accounting experience. Proficiency with Windows applications (advanced skills required).