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USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
- Oversees and coordinates all clinical laboratory operations during the assigned shift to ensure efficient workflow and accurate, timely test results.
- Ensures compliance with CLIA, CAP, Joint Commission, and hospital policies and procedures.
- Monitors proper specimen collection, handling, processing, and testing practices across laboratory sections.
- Provides leadership, guidance, and support to laboratory staff during the shift.
- Assigns and prioritizes workload to meet patient care demands while ensuring appropriate staffing coverage.
- Provides real-time coaching, training, mentoring, and constructive performance feedback.
- Monitors quality control, instrument performance, and testing accuracy; troubleshoots and resolves issues as they arise.
- Ensures appropriate corrective actions are implemented and documented for quality or testing deviations.
- Promotes a safe work environment and enforces laboratory safety policies and procedures.
- Serves as the primary laboratory contact for physicians, nursing staff, and other departments during the shift.
- Communicates critical information and escalates significant operational or patient care issues to laboratory leadership as appropriate.
- Ensures effective shift handoff and documentation of unresolved issues or pending follow-up items.
- Completes shift reports, incident documentation, and communicates operational updates to management.
- Assists with scheduling, timekeeping, staff evaluations, and other administrative duties as assigned.
- Participates in continuing education, competency assessments, quality improvement initiatives, and regulatory readiness activities.
- Evaluates and resolves issues related to the collection, handling, processing, and analysis of biological specimens.
- Performs and oversees routine, timed, and STAT moderate and high complexity laboratory testing in accordance with established procedures.
- Recognizes deviations from expected test results, investigates discrepancies, and implements corrective actions with appropriate written or electronic documentation.
- Ensures timely and accurate reporting of critical values in accordance with laboratory protocols.
- Performs and oversees instrument maintenance, calibration, troubleshooting, and documentation to ensure reliable operation.
- Operates laboratory information systems (LIS), hospital information systems (HIS), and related computer applications.
- Collects blood specimens from patients as needed.
- Monitors pending work logs for Core Laboratory; documents follow up actions and resolution.
- Maintains accurate and complete records by reviewing quality control data, evaluating results, and taking corrective action to ensure accuracy and precision.
- Documents testing interruptions, downtimes, or staffing limitations as needed and communicates corrective actions to management.
- Maintains a clean, organized, and efficient work environment, including cleaning work surfaces, equipment, and timely replenishment of supplies.
- Follows infection control, safety, and hazardous waste management procedures at all times.
- Demonstrates effective and professional communication with physicians, patients, families, and healthcare teams, both in person and by telephone.
- Responds appropriately to overhead pages and urgent laboratory requests.
- Accepts and completes assigned duties positively, professionally, and without conflict; promotes teamwork and unit performance.
- Completes all required unit based, educational, competency, and hospital training requirements.
- Utilizes cost effective practices in the performance of job responsibilities.
- Demonstrates the ability to provide competent, age appropriate patient care to neonate, infant/toddler, preschool, school age/adolescent, reproductive age, and post/peri menopausal patient populations.
- Participates in assigned committees, performance improvement initiatives, and quality measurement activities.
- Abides by and enforces all compliance, regulatory, and confidentiality requirements in a manner consistent with organizational values.
- Participates in continuing education and proficiency testing programs.
- Provides guidance and instruction on instrumentation, procedures, and workflows to new employees as assigned.
- Moves and handles equipment and supplies necessary to perform essential job functions.
- Maintains regular, reliable, and punctual attendance.
- Works assigned schedules and overtime as required to meet operational needs.
- Performs related duties as assigned.
Additional Information
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
Knowledge, Skills, and Abilities
- Communication skills, written and verbal HighCommunication skills, written and verbal High
- Organization skills with attention to detail HighOrganization skills with attention to detail High
- Microsoft Office technology; Outlook, Word, Excel, PowerPoint HighMicrosoft Office technology; Outlook, Word, Excel, PowerPoint High
Equal Employment Opportunity/Affirmative Action Employer
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.
Learn more about this Employer on their Career Site
