Armed Security & Guest Safety Officer

Position Overview

• Open, secure, and inspect buildings according to operational schedules
• Conduct regular patrols throughout the property, buildings, and outdoor grounds
• Monitor and respond to fire, burglar, panic, and other security alarm systems
• Observe for safety hazards, suspicious activity, theft, property damage, or other security concerns
• Control access to restricted areas, including museum and collections spaces
• Report security concerns and assist with maintaining a safe environment for guests and employees
• Follow established procedures during incidents, emergencies, and other unexpected situations

• Respond appropriately to accidents, security incidents, and emergency situations
• Prepare accurate and detailed incident, activity, and security reports
• Document relevant observations and communicate concerns to leadership as needed
• Maintain confidentiality and exercise sound judgment when handling sensitive situations

• Provide professional and courteous assistance to visitors, staff, and guests
• Help maintain an անվտանգ and welcoming atmosphere throughout the property
• Assist with traffic flow, parking, and crowd management during special events
• Provide transportation assistance for visitors and staff when needed
• Communicate clearly and professionally while enforcing security procedures

• High school diploma or GED equivalent
• Valid Tennessee Driver’s License
• Ability to obtain and maintain Tennessee Armed Security Certification; training may be available for qualified candidates
• Strong communication, teamwork, and interpersonal skills
• Basic computer skills and familiarity with security or alarm systems
• Professional demeanor and sound judgment
• Ability to maintain confidentiality and handle sensitive information appropriately
• Dependable, observant, and able to remain alert throughout the shift

The following are a plus but not required:

• First Aid certification
• CPR certification
• AED certification
• Firearm training and qualification
• Previous experience in security, public safety, law enforcement, military service, or a related field
• Experience working in a customer-facing or public environment

• Walk several miles during a shift
• Stand or sit for extended periods
• Lift and carry up to 50 pounds unassisted
• Work outdoors in varying weather conditions
• Bend, climb, stoop, and perform active patrol duties
• Remain alert and responsive throughout extended shifts

• Work at one of Tennessee’s most iconic historic destinations
• Play an important role in protecting people, property, and valuable historic collections
• Combine security responsibilities with public service and guest interaction
• Enjoy a full-time position with a comprehensive benefits package
• Medical, dental, and vision coverage
• 401(k) retirement plan

Pay Range