ESS Administrator

Overview

JOB TITLE: Electronic Security Systems (ESS) Administrator

GOVERNMENT AGENCY: U.S. Coast Guard Academy (USCGA)

POSITION INFORMATION: Full-time

LOCATION: New London, CT; Onsite

POSITION TIMING: Position requires candidates to obtain a Public Trust clearance which can take 4-6 weeks to process and must be complete prior to starting employment

BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off

ITC Federal is seeking a motivated, detail-oriented Electronic Security Systems (ESS) Administrator to join our team in New London, CT. This is an onsite position supporting the U.S. Coast Guard Academy (USCGA). This is a fast-paced work environment that offers the opportunity to utilize hands-on experience with a variety of physical security and IT solutions to solve mission-critical problems supporting the US government.

The ESS Administrator provides frontline (Tier I) support for the electronic security systems that protect USCGA facilities, including access control, closed-circuit television, and intrusion/security sensor systems. This role supports day-to-day system administration, troubleshooting, and repair, along with technical evaluation of system upgrades, refresh, and recapitalization efforts.

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ITC, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.

Responsibilities

• Provide Tier I support for Electronic Security Systems (ESS), including camera configuration, door lock configuration, and associated system integration.
• Support hardware, network, and application services related to electronic access control, closed-circuit television (CCTV), and security sensor systems.
• Provide technical recommendations, testing, and evaluation services to the Government in support of system expansion, refresh, and recapitalization activities.
• Provide technical assistance for fault analysis, testing, and repair of ESS systems and equipment — including troubleshooting, cleaning, rewiring, calibration, adjustment, and component/module replacement — to restore units to operational status.
• Support system administration tasks tied to the operation and configuration of Electronic Security Systems, including access control systems, closed-circuit television, network and database management systems, NVR and cloud-based systems, and security-controlled equipment such as card readers and biometric scanners.

Qualifications

REQUIRED:

• Active Public Trust clearance or ability to obtain.
• Demonstrated proficiency with access control systems such as Software House (C-CURE).
• Demonstrated proficiency with video management systems such as Avigilon.
• Working knowledge of networking fundamentals, including TCP/IP, VLANs, PoE, and network switch configuration.
• Experience configuring and maintaining IP cameras, card readers, door controllers, and biometric devices.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Candidate must be able to function in a mix of office, server/equipment room, and building-access environments across the USCGA campus.
• The person in this position must be able to remain in a stationary position approximately 50% of the time, with regular movement around the campus required to service access control, camera, and sensor equipment at various building locations.
• The person in this position must have the ability to lift and move security and IT equipment weighing up to 50 pounds, and may occasionally need to work from a ladder or in mechanical/electrical spaces to install, troubleshoot, or repair system components.

ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.