The Strategy & Transformation team serves as a critical driver of growth initiatives, business oversight functions, and an incubator for net new business development strategies within the U.S, Small & Medium Enterprises Organization (US SME) in Global Commercial Services (GCS). The Manager –Strategic Planning is responsible for developing and implementing strategies that drive efficiency and effectiveness across the US SME organization, lead enterprise-wide collaboration where necessary, and support our long-term growth plans. This is a critical role in ensuring the US SME organization is well positioned to deliver for our customers and shareholders, and support colleagues. The Manager will partner closely across Enterprise stakeholders including the SME Executive Office, client-facing teams (e.g., Sales, Account Development), Control Management, and Merchant Services to ensure clients realize the full potential of American Express Card & Non-Card product offerings.

A successful candidate will be a motivated initiative-taker who is passionate about and has experience bringing others along in a fast-paced environment. This role may be a great fit for talent experienced in driving strategic planning and transformation initiatives which span from concept development to Go-To-Market planning, through to designing Key Performance Indicators for measuring success across large organizations.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Learn more about this Employer on their Career Site

Manager - Strategic Planning

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Nursing Assistant | ICU

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