SonicJobs Logo
Left arrow iconBack to search
  1. Home
  2. 66051, Olathe, KS
  3. Desktop Administrator

Desktop Administrator

ZENITH INFOTEK LLC
Posted 2 months ago, valid for 25 days
Location

Olathe, KS 66051, US

Salary

$22 - $28 per hour

Contract type

Full Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The position is for an On-Site Desktop Administrator in Olathe, KS, with a duration of 6+ months and is only available on a W2 basis.
  • Candidates must have 4-6 years of experience in desktop support, specifically managing laptops and desktops on Windows 10 and 11 operating systems.
  • The role requires strong hands-on experience in resolving technical issues for end users, including software installations, network configuration, and hardware troubleshooting.
  • Familiarity with EUC tools like SCCM and Intune, as well as remote support tools such as Bomgar and MS Teams, is essential for this position.
  • Excellent communication skills and a customer-focused attitude are necessary, and the salary for this role is not specified in the job listing.
On-Site: Desktop Administrator 

Olathe, KS

Duration: 6+ months

Only W2.  

Skills: Desktop Management - Infrastructure Services (IS) Experience Required: 4-6

Strong real-time hands on exp in supporting end users resolving technical issues like Outlook, Applications, AD, Wi-Fi, printer, software installations, working on laptops/desktops/iPads, mobile phones, mac books etc, customer facing role. Must exp in interfacing with end users

Role Descriptions:

  • Desktop Administrator 4-5 years of experience in desktop support managing laptops desktops on Win71011 operating systems.
  • Experience in Install, upgrade of windows 11 on Laptops and Desktops.
  • Experience in resolving user issues related to OS and laptop, desktop hardware issues.
  • Experience in providing L2 support for desktops| laptops| printers| mobile devices| and peripherals as existing process.
  • Experience in diagnosing and troubleshooting users issues| including account setup| network configuration| software application issues.
  • Experience in performing OS installations| upgrades| patching| and driver updates.
  • Experience working with EUC tools such as SCCM for end points patching and Intune for mobile device management.
  • Experience in installation and configuration of hardware and software applications.
  • Experience is using problem ticket management systems like Service Now| BMC Remedy| Jira etc.
  • Experience with remote support tools like Bomgar| LogMeIn| MS Teams etc to troubleshoot and resolve user issues.
  • Coordinate with vendors for any hardware repairs and warranty services issues.
  • Familiarity with endpoint security tools anti-virus| device encryption| Trend micro-Work closely with other functional teams for escalated issues.
  • Ensure SLA compliance for tickets| escalations| and service requests.
  • Excellent communication and interpersonal skills.
  • Ability to work well both independently and as part of a team. Customer-focused attitude and a desire to deliver high-quality support.


Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2026 SonicJobs Inc. All rights reserved

Terms & Conditions | Privacy Policy | Browse Jobs