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Guest Services Administrative Assistant Turquoise Place

Spectrum Resorts
Posted a day ago, valid for a month
Location

Orange Beach, AL, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

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  • The position of Guest Services Administrative Assistant at Turquoise Place involves providing administrative support to the Guest Services Operation and Management Team, which includes answering phone calls, managing emails, and preparing various reports and spreadsheets.
  • Candidates are required to have a GED or High School diploma, with prior Front Desk experience being a plus.
  • The role requires strong communication skills, the ability to multitask under pressure, and proficiency in Microsoft Office Suite.
  • The position offers a salary of $40,000 per year and requires a minimum of 1-2 years of relevant experience.
  • Benefits include health insurance, paid time off, training and development, vision and dental insurance, a 401(k) plan with matching, and employee discounts.
Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

                                                         


                                                   
    TURQUOISE PLACE GUEST SERVICES ADMINISTRATIVE ASSISTANT

SUMMARY: Provide administrative support to the Guest Services Operation and Management Team to include answering phone calls in Navis, email, various reports and spreadsheets, preparing check-in packet inserts, and perform reception duties for the Executive Offices. Also, assists Front Desk team as needed.

ESSENTIAL FUNCTIONS:
 
  • Maintain office supply and department inventory. 
  • Organize scan, and file daily department paperwork.
  • Answer the telephones and take detailed messages containing the necessary information to respond.
  •  Maintain weekly/monthly spreadsheets to include inventory items.
  •  Be responsible for coding invoices, etc.
  •  Assist with special projects as requested.
  •  Answer NAVIS calls to assist with booking reservations, answering guest questions, etc. 
  •  Perform other duties, functions, or tasks as assigned by the department Manager and Director.
QUALIFICATIONS

  • GED or High School diploma, required
  • Prior Front Desk experience a plus
  • A positive, enthusiastic individual with exceptionally strong communication skills
  • Able to always act professionally under pressure and effectively multitask 
  • Able to diffuse conflict and promote a harmonious environment for all owners, team members, and vendors
  • Experience with the Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, and Outlook required
  • Ability to learn new systems including NAVIS, IQWare, etc.
  • Excellent hospitality skills
        PHYSICAL REQUIREMENTS

  • Ability to work at a desk on a computer for majority of the shift
  • Must be able to stand/walk as required
  • Must be able to lift/move up to 20 lbs.




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