Distribution Center Operations Supervisor

The Distribution Center Supervisor is responsible for leading day-to-day warehouse operations within a defined functional area of the distribution center. This role drives safety, service, productivity, quality, and colleague engagement while ensuring work is completed accurately and on time. The supervisor leads frontline colleagues, monitors operational performance, addresses issues in real time, and partners across departments to support smooth and efficient distribution center operations.

** Availability to work 1st shift, on-site Monday-Friday from 6am-2pm with some additional flexibility is required***

Key Responsibilities

• Lead daily operations for an assigned area within the distribution center, such as receiving, shipping, replenishment, production, or related workflows

• Supervise, coach, and develop frontline colleagues to achieve productivity, quality, and safety expectations

• Set clear expectations and hold team members accountable for performance, attendance, and adherence to standard work

• Monitor daily volume, workflow, labor allocation, and operational performance to meet service requirements

• Use operational data and reporting to identify gaps, investigate root causes, and implement corrective actions

• Partner with site leadership and cross-functional teams to resolve process issues and improve execution

• Ensure compliance with company policies, safety requirements, and standard operating procedures

• Support a culture of engagement, teamwork, inclusion, and continuous improvement

• Conduct regular observations, provide timely feedback, and document performance conversations as needed

• Assist with staffing, onboarding, training, scheduling, and shift communication

• Respond quickly to operational disruptions and adjust priorities to maintain workflow and service levels

Required Qualifications

• 2+ years of experience working in a distribution, warehouse, logistics, manufacturing, or high-volume operations environment.

• 3+ years of leadership experience in distribution center or warehouse operations.

Preferred Qualifications

• Experience leading teams in a fast-paced operational environment

• Ability to interpret performance metrics and use data to drive decisions and accountability

• Strong communication, coaching, and problem-solving skills

• Working knowledge of safety practices and operational process discipline

• Ability to work flexible shifts, including weekends or overtime, based on business needs

• Proficiency with basic computer systems and operational reporting tools such as Warehouse Management System and MS Office

• Experience with warehouse management systems and labor planning

• Experience leading in receiving, inventory control, or high-volume throughput environments

• Bilingual communication skills.

• Associate’s or bachelor’s degree in operations, supply chain, business, or related field

Education

High school diploma or GED required