Retail Pharmacy Support Assistant - OHHVI Scripts Pharmacy

Department: Scripts Pharmacy - OHHVI

Status: Full-Time | 40 hours per week

Shift: Monday - Friday, 8am - 5pm 

Title: Retail Pharmacy Support Assistant

*Address of Practice:
1222 S ORANGE AVE ORLANDO FL 32806*

Position Summary

This position is responsible for completing clerical, customer service and cashier related duties within the outpatient pharmacies.

All Inclusive Benefits (start day one)

Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

What you will do

• Performs cash handling and is responsible for daily opening and closing clerical procedures
• Delivers medications to pharmacy locker systems and to patients for the meds to beds program
• Completes pharmacy and over the counter sales and provides exceptional customer service
• Bags and files completed prescriptions ready to be sold to patients
• Demonstrates an understanding of the dispensing and point of sale systems to complete tasks relevant to the position
• Manages supply inventory and submits orders to replenish supplies when needed
• Monitors inventory for outdated products, performs daily cycle counts and other inventory related tasks
• Answers phones and routes calls accordingly based on the needs of the caller
• Contact patients or prescribers to follow up on outstanding issues or other instances relevant to the position
• Assists with putting away medication, supply, and over the counter orders
• Maintains files and understands procedures for historical prescription storage and organization
• Performs prescription pickup reminder calls and completes return to stock for aged prescriptions
• Coordinates medication delivery and method of payment for meds to beds patients
• Effectively communicate and collaborate with other members of pharmacy staff
• Develops clear understanding of outpatient pharmacy workflow and all processes relevant to the position
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families, physicians, and team members such that each feels that they are treated with respect and kindness
• Maintains productivity and volume standards established for daily job assignment

Qualifications

• High School diploma or equivalent.
• Successfully completion of the in-house Pharmacy Support Assistant entry-level training program associated with job description.
• Must be able to speak, read, and understand Basic English.