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Welcome Center Representative

Hilton Grand Vacations
Posted 11 days ago, valid for a month
Location

Orlando, FL, US

Salary

Competitive

Contract type

Full Time

Retirement Plan
Paid Time Off
Employee Discounts

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Sonic Summary

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  • The Welcome Center Representative serves as a key contact for vacation package guests, ensuring a smooth arrival and check-in experience.
  • Responsibilities include reservation management, tour scheduling, account updates, hotel confirmations, and addressing guest inquiries with excellent customer service.
  • The ideal candidate should be organized, detail-oriented, and passionate about enhancing guest experiences in a fast-paced hospitality environment.
  • Open availability is required between 7:00 AM and 10:00 PM, including weekends and holidays.
  • The position offers a competitive salary and benefits package, though specific salary details are not provided, and typically requires prior experience in customer service or hospitality.
As a Welcome Center Representative, you will serve as a key point of contact for vacation package guests and owners, ensuring a seamless arrival and check-in experience. You will assist with reservation management, tour scheduling, account updates, hotel confirmations, and guest inquiries while providing outstanding customer service. The ideal candidate is organized, detail-oriented, and passionate about creating memorable guest experiences in a fast-paced hospitality environment.
 

Schedule
Open availability required between 7:00 AM and 10:00 PM.
Weekend and holiday availability is required.


Benefits

Hilton Grand Vacations offers a competitive benefits package, which may include:

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off
Employee Discounts
Career Growth and Development Opportunities
Additional company-sponsored benefits and programs

Hilton Grand Vacations is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Hilton Grand Vacations is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application process and employment lifecycle. If you require an accommodation, please contact the appropriate recruiting representative for assistance.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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