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Additional Considerations (if any):
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At Hy-Vee our people are our strength. We promise āa helpful smile in every aisleā and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Curbside Runner
Department: Aisles Online
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
At Hy-Vee, our Aisles Online program gives customers a fast, convenient way to shop, and our Curbside Runners are a key part of making it work seamlessly. In this role, you'll support the curbside team by transporting orders, ensuring proper temperature storage, and helping stage orders for a smooth, on-time pickup experience. Your efficiency and attention to detail directly impact how our online customers experience Hy-Vee.
If you enjoy staying active, work well as part of a team, and take pride in getting things done right, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
Transport totes from the command center to the pickup lane accurately and efficiently
Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
Ensure products maintain proper temperature throughout the entire fulfillment process
Gather and stage orders in the holding area for customer pickup
Support the curbside team by completing a variety of tasks as directed by Aisles Online Service Managers and above
Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
Pitch in with other tasks or special projects as they come up
Your Skills
To be successful in this role, you'll need to be able to:
Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
Communicate clearly and professionally with customers and store personnel in a friendly, approachable manner
Identify problems and develop practical solutions in a fast-paced environment
Interact comfortably with basic computer systems and mobile device technology, including troubleshooting as needed
Stay organized and work efficiently to meet deadlines and support the team
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of E-commerce, Perishables, Store Operations, Health Wellness Home; Aisles Online Manager; Aisles Online Service Managers
Education and Experience
High school diploma or equivalent preferred
Proficient usage of mobile device technology and basic technology troubleshooting preferred
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-moving role with constant pressure to meet deadlines and manage multiple tasks throughout your shift. You'll work primarily in a retail store setting and may be exposed to dust, noise, temperature extremes, moving equipment hazards, and electrical equipment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today. Ā
Employment is contingent upon the successful completion of a pre employment drug screen.
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