Job Title:	Aviation Operations Assistant
Department:	Airport
FLSA:	Non-Exempt
Pay Grade:	G2
Effective:	September 2021
Revised:	October 2022

Position Summary Essential Duties and Responsibilities:

This is a part-time position which provides direct support to the daily operation of Palatka Municipal Airport through customer service and operations assistance. The primary responsibilities include supporting the Line Operations Assistant in maintaining administrative records to ensure operational requirements of the airport are met.

Marshaling arriving aircraft and departing large aircraft in and out of parking area.
Assisting passengers with baggage and ground transportation needs.
Providing ground support to flight crews (including re-fueling of aircraft.
Managing the fueling facility and mobile fuel service.
Answering telephone calls.
Conducting retail sales via cash, check or credit card.

Knowledge, Skills and Abilities:

Knowledge of aircraft and airport operations and procedures preferred.
Good communication skills and positive attitude when dealing with customers.
Intermediate to advance working knowledge of automated systems including MSOffice, QuickBooks, and “Point of Sales” Credit Card machines preferred.
Ability to manage multiple assignments.
Ability to clearly communicate information both verbally and in writing.
Ability to establish and maintain effective working relationships with department personnel, management, tenants, consultants, and the general public.
Ability to access, operate and maintain various software applications.
Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines.

Education and/or Experience:

High School graduate with six months experience in type of work described, or, equivalent combination of training/experience in a related field provided exposure to the knowledge, skills and abilities required of the job was gained.

Florida Driver’s License

Environment & Physical Requirements

Acceptable eyesight, hearing (with or without correction), lifting and carrying (up to 50 pounds, reaching, pulling, pushing, walking, standing, kneeling, bending, balancing, stooping, climbing, crawling, driving, operating equipment. Reasonable accommodations will be made for otherwise qualified individuals with a disability.

The employee shall work inside and outside in various weather conditions. While performing the essential functions of this position the employee may be exposed to fumes, gases, or caustic substances; excessive noise; extreme temperatures; dampness, wetness, and humidity; hazardous equipment, electrical energy, on uneven surfaces; and in or with moving objects).

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel in this position.

An individual must be able to perform the essential functions of the job with or without reasonable accommodation. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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AIRPORT ADMIN/ OPERATIONS ASSISTANT