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Responsibilities
- Must be available to work an 8-hour shift within a 12-hour operational window (7:00 AM – 7:00 PM), with flexibility required for occasional weekend coverage as needed. When a weekend shift is assigned, an alternate weekday off will be scheduled
- Engage with internal customers to understand their current and future needs, and shape the team's customer-facing vision and roadmap in support of it
- Manage and coordinate the movement of goods, supplies, and equipment within the organization's facilities, developing efficient transportation routes and schedules for timely delivery
- Negotiate competitive carrier and transportation rates, and conduct regular benchmarking against industry peers to identify and implement rate-reduction opportunities
- Develop and maintain carrier relationships to ensure high-quality service and compliance with organizational standards
- Conduct regular carrier performance reviews covering service quality, on-time performance, and claims management
- Develop and negotiate carrier contracts to secure competitive rates and terms
- Develop and track KPIs (on-time delivery, transit times, cost reporting) to measure carrier performance, and analyze the data to identify trends, opportunities, and challenges
- Collaborate with cross-functional teams to align logistics operations with organizational goals
- Manage international shipments while ensuring import/export compliance
Minimum Qualifications
- Bachelor's degree in Supply Chain, Inventory Management, Finance, or related field; other technical education, experience, and degrees considered based on professional experience
- 7+ years of experience in warehouse management, 3PL management, transportation management, supply chain, inventory management, operations, or manufacturing
- 7+ years of experience operating in a matrixed organization, independently identifying, managing, and solving complex, ambiguous problems
- Proven track record independently leading warehouse and transportation operations and 3PL providers at scale, and driving operational quality and compliance in a large-scale distribution environment
- Demonstrated experience setting operational standards, metrics, and SOPs adopted across teams or regions
- Hands-on experience with logistics management systems (WMS/TMS) and transportation logistics services
- Experience in performance analysis, detailed reporting, and cost management / budget adherence
- Willingness and ability to travel (estimated \~25%) to warehouse and 3PL locations across North America for on-site management and auditing
Preferred Qualifications
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Experience in logistics operations in a global, high-growth environment
- Experience with the import/export environment of 3PL/carrier operations
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Understanding of relational databases and ERP systems (Oracle or similar), plus MS Access, Excel, and Project
- Track record leading initiatives across a geographically distributed, cross-functional environment with a high degree of ambiguity
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Master's degree in Supply Chain Management, Industrial Engineering, Operations, or MBA
$115,000/year to $163,000/year + bonus + equity + benefits
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