Credit Support Clerk

Job Summary: This role supports the Credit department by performing administrative tasks, small-dollar collections, and credit card processing.

Job Duties:

• Processes credit card and “check by fax” payments
• Obtains credit applications and processes customer trade references
• Runs and prints D&B and Credit Safe credit reports 
• Scans credit applications and maintains orderly credit files
• Maintains customer “Short Pay Tracker” worksheet in Excel 
• Sends statements to customers upon request 
• Updates customer contact information in accounting software system
• Processes adjustments for small-dollar customer misc. deductions
• Performs light collections (small balance customers)
• Processes Bad Debt write-offs quarterly
• Serves as primary backup to A/R Cash Application Specialist (posting payments to customer accounts)
• Maintains organized A/R record retention files according to Company guidelines 
• Other duties as assigned

Job Qualifications:

• High school diploma or (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must possess Interpersonal skills
• Ability to multi-task
• Ability to meet deadlines
• Must have organizational skills

• Ability to interact in a professional manner with employees and vendors/ customers 
• Ability to communicate effectively both verbally and in writing
• Proficient in Excel and Word
• Willingness to work as a team member or independently

• Must be dedicated to continuous improvement

Transcendia is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.