Access Coordinator I- Emergency Department

The Access Coordinator performs a variety of data entry and general registration functions for patient access. This position accurately collects patient demographic and insurance data to ensure appropriate reimbursement and claim filing. This position helps manage the flow in the emergency room registration department. This position is responsible for answering the phone, performing admission functions for behavioral medicine patients, and taking paperwork to its designated area. This position acts as a resource in providing all customers with the highest level of service. This position enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services.

Responsibilities

• Completes all registrations in a professional, accurate and customer–oriented timely manner.
• Obtains information from patient health insurance or managed care identification card.
• Supports patient flow throughout the admission and emergency room encounter.
• Maintains forms in all printers at all times, which may require lifting or carrying cases of forms.

Qualifications

Minimum Education
 

• High School Diploma or Equivalent Required

Minimum Work Experience
 

• 1 year relevant revenue cycle or customer service experience Required

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. 

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA.  Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse