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Benefits:
- Employee discounts
- Wellness resources
Veterinary Callback / Client Service Specialist
Petal Animal Clinic – Petal, MS
“Excellence in pet healthcare. Exceeding client expectations. Christ-centered care.”
Who We Are:
Petal Animal Clinic has been serving the city of Petal since 1981. With 2 veterinarians and a full support team, we provide everything from wellness/sick care, surgery, boarding, grooming and daycare — all with compassion and expertise.
Petal Animal Clinic has been serving the city of Petal since 1981. With 2 veterinarians and a full support team, we provide everything from wellness/sick care, surgery, boarding, grooming and daycare — all with compassion and expertise.
The Role:
We’re looking for a friendly, compassionate, and organized team member to join our Callback / Client Service Team. You’ll call clients to schedule and confirm appointments and provide education about preventive care — helping every client feel heard, supported, and cared for.
We’re looking for a friendly, compassionate, and organized team member to join our Callback / Client Service Team. You’ll call clients to schedule and confirm appointments and provide education about preventive care — helping every client feel heard, supported, and cared for.
What You’ll Do:
- Make outbound calls and for reminders
- Schedule appointments in Cornerstone software
- Answer and route incoming calls professionally
- Educate clients on vaccines, lab testing, and dentistry
- Document communications and outcomes accurately
- Work independently and with a team in a supportive environment
Who You Are:
- High school diploma; 1+ years in call center or veterinary reception work
- Empathetic, organized, reliable, and detail-oriented
- Strong communicator with phone and computer skills
- Friendly, compassionate, and motivated to make a difference
Bonus if You Have:
- Veterinary or healthcare experience
- Cornerstone veterinary software knowledge
Schedule & Benefits:
- Part-time, Monday – Friday, 8:00 a.m. - 2:00 p.m. occasional Saturdays as needed
- Employee pet discounts, uniform allowance, and perks through BenefitHub
Who Should Apply:
You thrive helping clients, love a team environment, and take pride in professionalism, organization, and compassion.
You thrive helping clients, love a team environment, and take pride in professionalism, organization, and compassion.
Who Should NOT Apply:
This isn’t a fit if you dislike phone communication, struggle with follow-ups, or need constant supervision.
This isn’t a fit if you dislike phone communication, struggle with follow-ups, or need constant supervision.
Join Us! Make a real difference for pets and their families — apply today and become part of our Petal Animal Clinic family!
Learn more about this Employer on their Career Site
