Appliance Parts Specialist

Looking for an Appliance Parts Specialist for our Pharr Showroom. 
As a Appliance Parts Specialist you will be responsible for managing the sourcing, ordering, and inventory of parts for household & commercial appliances, ensuring that the correct components are available for repairs, service, and replacements. This role serves as a key link between customers, technicians, and suppliers, helping to minimize downtime and maintain operational efficiency.

·         Parts Identification & Verification: Use technical manuals, diagrams, and electronic catalogs to identify and confirm the correct appliance parts for customer or technician requests.

·         Inventory Management: Monitor stock levels, perform cycle counts, and maintain accurate records to ensure parts availability.

·         Order Processing: Generate invoices, provide price estimates, and coordinate payments for parts orders.

·         Procurement: Source parts from suppliers, prepare purchase orders, and track shipments for timely delivery.

·         Receiving & Storage: Inspect incoming parts for quality and accuracy, label, and store them in the correct warehouse locations.

·         Returns & Warranties: Process defective part returns, handle warranty claims, and coordinate with manufacturers for replacements.

·         Customer Service: Assist customers in identifying needed parts, answer questions, and provide product information.

·         Vendor Relations: Maintain relationships with suppliers to negotiate pricing and resolve order discrepancies.

·         Strong knowledge of appliance parts, components, and technical terminology.

·         Excellent organizational and computer skills for inventory and order systems.

·         Attention to detail, problem-solving abilities, and ability to multitask.

·         Strong communication and customer service skills.

·         Ability to lift and handle parts, and work in a fast-paced environment.

·         Previous parts experience in appliance, automotive, or machinery sectors is a plus.

·         May work in a parts warehouse, service center, or retail appliance store.

·         Hours can be Monday–Friday, with possible overtime or weekend work depending on demand.

·         Requires adherence to safety regulations and company policies.

In summary: An Appliance Parts Specialist ensures that the right parts are available at the right time, supports efficient appliance repair and service, and maintains strong relationships with customers and suppliers. This role blends technical knowledge, inventory management, and customer service skills.