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Join our team as a Client Services Employee and play a vital role in supporting individuals seeking behavioral health services. You will be the first point of contact for referred clients, providing compassionate and efficient assistance throughout their treatment journey.
Responsibilities:
- Answer incoming phone calls and address client inquiries with professionalism and empathy.
- Schedule client appointments and manage therapist calendars.
- Provide ongoing support to clients regarding attendance, treatment questions, and billing inquiries.
- Utilize our Electronic Health Record (EHR) platform to accurately record client information and manage appointments.
- Generate reports to track client progress and ensure efficient service delivery.
- Maintain accurate client records and ensure confidentiality.
- Provide excellent customer service and foster a supportive environment for clients.
Minimum Requirements:
- Excellent communication and interpersonal skills.
- Strong time management and organizational abilities.
- Demonstrated commitment to providing exceptional customer service.
- Passion for helping individuals improve their well-being.
- Basic computer skills and the ability to learn new software.
M-F 8-5 hours available
Learn more about this Employer on their Career Site
