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Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Deliver and encourage other associates to deliver excellent customer service
- Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
- Complete file maintenance log for price discrepancies
- Maintain cleanliness of checkstand area to housekeeping standards
- Answer telephones
- Comply with all corporate policies
- Promote and follow Company initiatives
- Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
- Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
Store Accounting:
- Maintain all store accounting functions
- Prepare bank deposit of excess funds (cash and checks
Customer Service Desk:
- Open and close desk
- Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
- Provide lottery service (except Alaska) and fish and game licenses
- Send/receive faxes
- Administer lost and found
- Run vendor reports
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Minimum
- High school diploma or general education degree (GED); or combination of relevant education and experience
- Six months cashier experience to work at Customer Service Desk
- Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Ability to organize/prioritize tasks/projects
- Accuracy/attention to detail
Desired
- Knowledge of company policies, procedures, and organizational structure
- Related retail experience
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