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 About the Role
Garage Doors Unlimited is looking for a strong Office Manager to take ownership of our operations.
This is not an entry-level role. You will be responsible for the performance, structure, and accountability of field technicians (service techs and installers) and clerical office operations assistants, and warehouse shop hand.
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We are a fast-moving service and installation company running on ServiceTitan (will train). If you are someone who builds systems, holds people accountable, and keeps operations tight, this role is for you.
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What You’ll Be Responsible For
- Oversee and manage overall office performanceÂ
- Own and improve operational systems and workflowsÂ
- Manage and enforce proper use of CRM across all departmentsÂ
- Coordinate between sales, operations, and warehouse teamsÂ
- Handle high-level customer issues and escalationsÂ
- Oversee payroll structure and incentive alignmentÂ
- Identify inefficiencies and implement solutionsÂ
- Ensure the business runs clean, organized, and on processÂ
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What You’ll Be Doing Day-to-Day
- Reviewing performance metrics and job flowÂ
- Identifying breakdowns and fixing themÂ
- Leading weekly leadership/operations meetingsÂ
- Working with the Operations Supervisor to ensure daily execution is cleanÂ
- Making decisions that improve efficiency and profitabilityÂ
- Supporting long-term growth through better systems and structureÂ
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What We’re Looking For
- Strong operational mindset (you think in systems, not tasks)Â
- Experience managing teams and holding people accountableÂ
- Ability to make decisions and take ownershipÂ
- Experience in home services, construction, or similar industries is a plusÂ
- Experience with ServiceTitan (or similar software) strongly preferredÂ
- Organized, direct, and able to communicate clearlyÂ
- Comfortable working in a fast-paced, high-expectation environmentÂ
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Why This Role Matters
This position plays a key role in how the company operates and grows.
Success in this role means:
- The office runs smoothlyÂ
- The team performs at a higher levelÂ
- Customers have a better overall experienceÂ
- The company continues to improve and scaleÂ
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Learn more about this Employer on their Career Site
