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Automotive Service Manager

AAMCO Transmissions and Total Car Care
Posted 15 days ago, valid for 20 days
Location

Quakertown, PA, US

Salary

Competitive

Contract type

Full Time

Health Insurance

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Sonic Summary

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  • The Automotive Service Manager position focuses on fostering relationships with customers to enhance business and deliver exceptional service.
  • Candidates should have 2-3 years of automotive experience, particularly in complex sales, and a strong commitment to customer service.
  • Responsibilities include managing customer satisfaction, technician workflow, and inventory, as well as generating leads and closing sales.
  • The role offers competitive compensation, health insurance, a 401k plan, and daytime work hours with no weekends.
  • This position provides opportunities for growth and ongoing training within a dynamic work environment.

 As an Automotive Service Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service. 
Position Responsibilities:

  • Manage inbound leads as well as customer satisfaction ratings
  • Generate cold leads and close sales
  • Meet, greet and recommend services to customers
  • Manage technician workflow and the status of customer vehicles’ repairs
  • Order parts and inventory
  • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
What We Offer:
  • Competitive compensation packages and incentive programs
  • Health Insurance Benefits
  • 401k plan
  • Ongoing training and field support
  • Daytime work hours (Monday-Friday No weekends!)
  • Growth opportunity
Job Requirements:
  • Minimum of 2-3 years of automotive experience with a track record of success
  • This is not a retail sales role! Complex sales experience is required
  • Excellent one time closing skills
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast paced environment
  • Honest, goal-oriented and energetic team player
  • Must have valid driver's license



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