Assistant Manager

Assistant Manager: Sofive Rancho Cucamonga

About Sofive

Sofive is a rapidly growing soccer center operator developing modern sports facilities built around small-sided soccer. Our centers bring together leagues, tournaments, rentals, youth programs, events, and community soccer experiences in a high-energy, customer-focused environment.

Position Overview

Sofive is seeking an Assistant Manager to support the General Manager in the daily operation, sales growth, and overall management of the center. This role will help drive soccer programming, leagues, tournaments, rentals, customer retention, staff supervision, and day-to-day facility operations.

The Assistant Manager will play a key role in creating a strong customer experience, building relationships with players and team captains, supporting staff performance, and ensuring the center operates efficiently. This position requires flexibility, leadership, strong communication skills, and a hands-on approach.

Key Responsibilities

• Prospect new business opportunities, develop client relationships, and work to achieve or exceed individual and center sales goals.
• Support the execution of sales strategies for leagues, tournaments, rentals, events, and re-bookings.
• Build and maintain strong relationships with team captains, players, customers, and local soccer organizations.
• Focus on customer experience, retention, and re-engagement of current and past players.
• Assist in planning, monitoring, scheduling, and managing all soccer programs to ensure smooth operations and strong customer service.
• Support the General Manager with day-to-day center operations, staff supervision, and delegated projects.
• Participate in hiring, onboarding, training, coaching, and performance reviews of staff members.
• Help train and supervise center employees to ensure operational standards are met.
• Attend weekly management and staff meetings to support strong communication across the team.
• Assist with league nights, tournaments, rentals, events, and facility coverage as needed.
• Perform other duties as assigned that are consistent with the role and operational needs of the center.

Qualifications

• Minimum of 3 years of sales, management, or leadership experience, preferably within soccer, sports, hospitality, events, or facility operations.
• Strong understanding of the soccer industry and the local soccer market.
• Passionate about soccer, customer service, and community-building.
• Assertive, energetic, organized, punctual, and motivated to help grow the business.
• Strong relationship management skills with the ability to connect with customers, players, captains, staff, and local partners.
• Excellent communication skills and the ability to build rapport quickly.
• Ability to plan, organize, and execute the work required to run a successful soccer center.
• Flexible schedule required, including evenings, weekends, and event coverage.
• Spanish language skills are highly valued.
• College degree strongly preferred.

Compensation and Benefits

• $22.50 / hour
• Bonus opportunities.
• Opportunity to grow within a rapidly expanding soccer and sports facility business.