Credit Review - Analyst

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service, and Excellence in everything we do. Lansing has nearly 2,000 associates in 112 branches serving customers in 34 states, along with Home Office locations in Richmond, VA and Waltham, MA.

We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers. As a growing company, we offer the opportunity to build a meaningful career, develop new skills, work alongside experienced leaders, and make a visible impact on our business and the customers we serve. We combine the resources and opportunities of a growing national organization with the personal connections and values-driven culture of a family business. For talented people who want to grow, contribute, and be part of something built to last, Lansing offers an opportunity to build more than a job—we offer a career with purpose.

Credit Analyst

The Credit Analyst is responsible for processing/decisioning on credit applications and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch Associates and customers. Account maintenance is performed as needed to include sales change updates, address changes and account merge/close.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review credit applications for accuracy.
• Pull credit reports, request supplier references, and gather needed information from Sales Associates to facilitate credit limit decisioning.
• Independently determine the appropriate credit limit for submitted applications and rechecks on existing customer accounts up to $50k approval level.
• Handle incoming phone calls and emails from Lansing Associates and Customers to accept payments and resolve credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and reconciliation of accounting records with customers.
• Perform account set-up in an accurate manner.
• Responsible for account maintenance requested from Sales Associates and Customers.
• Other duties assigned.

Qualifications

• Ability to handle high transaction volume.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work with a strong attention to detail.
• Strong problem solving/decision-making skills.
• Strong customer focus.
• Ability to work effectively in a team environment.
• Ability to reconcile accounting records.
• Communication Proficiency.
• Basic proficiency with Excel and Word.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional, in-office environment.  

Physical Demands

This is largely a sedentary role, requiring use of typical office equipment such as a computer, phone, copier, check scanner, etc.

Position Type and Expected Hours of Work

This is a full-time position. Normal days and hours of work are Monday through Friday, 8 a.m. to 5 p.m., though as a salaried position overtime may occasionally be necessary.

Travel

Very limited travel is expected for this position for potential physical inventory or customer related events.

Required Education and Experience

• High school diploma.
• 2 years related experience.
• Bachelor's degree is a plus, but not required.

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A Career with Lansing Building Products offers:
 

• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: A people-first workplace focused on collaboration and growth.
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement & Training Programs

Other Added Benefits:
 

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.