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Customer Service 2.0

Virtual Vantage Inc
Posted 5 months ago, valid for 23 days
Location

Richmond, KY 40476, US

Salary

$12 - $15 per hour

Contract type

Full Time

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Sonic Summary

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  • This is a fully remote Customer Service Representative position with a starting pay of $12–$15 per hour.
  • Candidates are expected to have a high school diploma or GED and possess excellent phone and typing skills.
  • The role involves handling inbound and outbound customer service calls and ensuring exceptional service delivery.
  • Applicants should be tech-savvy with a dedicated home workspace, stable internet, and a Windows 11 PC with at least 8 GB RAM.
  • There are flexible self-scheduling options and opportunities for advancement based on performance.

This is a remote position.


Remote Customer Service Role – $12–$15/hr + Advancement Path!

Looking to build a stable, remote career where your communication skills are valued and rewarded?

We’re expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you’re tech-savvy, friendly, and reliable, we want to hear from you!

Your Day-to-Day:

  • Answer and resolve inbound/outbound customer service calls

  • Deliver exceptional service with every interaction

  • Document customer information and call outcomes

  • Follow up to ensure resolution

  • Meet key performance benchmarks



Requirements


What We’re Looking For:

  • High school diploma or GED

  • Excellent phone and typing skills

  • Comfortable navigating software and multitasking

  • Dedicated home workspace and stable internet

  • Windows 11 PC with 8 GB RAM (16    GB RAM preferred)    (no Apple or Chromebook)

  •   USB headset & wired internet (not needed to apply, but required to start)



Benefits

Position Highlights:

  • Fully remote position – work from home office
  • Starting pay of $12–$15/hour
  • Flexible self-scheduling
  • Advancement opportunities based on performance
  • Supportive team environment





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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.