Director IFM (EVS & FM)

Forefront is dedicated to enhancing lives through exceptional culinary and support services. As a leader on our team, you play a vital role in driving operational success within a healthcare environment. Through our core values Tenacity, Integrity, Creativity, Service Excellence, Safety, and Caring, you will lead teams, ensure high-quality service delivery, and help create a clean, safe, and healing environment for all.

If you are passionate about leading people, developing teams, and making a meaningful impact, we invite you to join us.

Why You’ll Love Leading With Us:

• Supportive Culture: Collaborate with a leadership team that values input, accountability, and continuous improvement
• Growth-Focused: Access to leadership development, Lean Six Sigma opportunities, and career advancement pathways
• Comprehensive Benefits: Medical, dental, vision, life insurance, 401(k), pet insurance, and unlimited PTO 

Position Summary

The Integrated Facility Management (IFM) Director serves as the senior site-level leader responsible for the strategic oversight and operational management of all integrated facility services within the client environment. This role represents Forefront as the primary operational partner and is accountable for delivering seamless, high-quality services across facilities maintenance, environmental services, grounds, life safety, vendor management, and other support operations included within the IFM scope.

The IFM Director maintains full responsibility for safety, regulatory compliance, financial performance, operational efficiency, customer satisfaction, and service excellence across the facility portfolio. This position establishes the vision, priorities, and long-term strategy for integrated facility operations while ensuring alignment with both Forefront standards and client objectives.

Position Type and Expected Hours of Work

• This is a salaried exempt leadership position. Extended hours, on-call availability, and emergency response may be required.
• Salary: $90,000-$95,000/yr

Essential Functions and Duties 

• Serve as the primary site leader responsible for all facilities operations and outcomes
• Demonstrate proficiency with work order systems and operational technology platforms to monitor site performance, analyze data trends, and support informed operational decision-making.
• Establish strategic direction for maintenance, utilities, fire/life safety, and facility improvement programs
• Lead, mentor, and evaluate Facility Managers and facilities hourly staff
• Ensure full compliance with regulatory, safety, and accreditation requirements
• Own operating and capital budgets; approve expenditures and manage financial performance
• Develop and execute long-term capital plans and facility improvement strategies
• Partner with the client, clinical teams, vendors, and regulatory agencies to ensure service excellence and alignment
• Partner with Forefront Regional Leadership to drive performance, financial results, and strategic initiatives
• Establish and monitor KPIs, performance metrics, and continuous improvement initiatives
• Lead emergency preparedness, life safety, and business continuity planning
• Make final decisions on priorities, staffing models, and vendor engagement
• Conduct regular audits, inspections, and quality assurance checks to maintain standards.
• Oversee laundry operations, ensuring timely, safe, and efficient processing of linens and 
• Lead, mentor, and evaluate EVS management staff to ensure high performance and engagement uniforms.
• Perform other duties as assigned

General Responsibility as Required for Position

• Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards. 
• Attends department meetings as required.
• Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
• Completes mandatory training and competencies annually.

Travel

• N/A

AAP/EEO Statement

Forefront will not discriminate based on race, color, sex, height, weight, disability, national origin, religion, marital status, pregnancy, military service, genetics, sexual orientation, gender identity, age, or any other protected class in its hiring practices, conditions for transfer or promotion, policies, discipline, discharge, terms, conditions or benefits of employment.

Other Duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job duties, tasks, responsibilities, and activities may change from time to time.

• High school diploma or equivalent required
• Bachelor’s degree in Facilities Management, Engineering, Business, or related field preferred
• Minimum five (5) years of progressive facilities leadership experience
• Demonstrated expertise in building systems, regulatory compliance, life safety, and accreditation standards
• Strong financial acumen, including budgeting, forecasting, and capital planning
• Demonstrates strong written and verbal communication skills, delivering clear expectations, timely feedback, and consistent follow-through at all levels of the organization.
• Proven ability to lead managers and influence cross-functional teams
• Demonstrates proficiency with work order systems and operational technology platforms to monitor site performance, analyze data trends, and support informed operational decision-making.

License and Certification

• CHESP (Certified Healthcare Environmental Services Professional), CHEST, or equivalent healthcare EVS certification preferred
• A valid driver’s license is required.
• OSHA 10 (General Industry) required within six (6) months of hire
• CFM, CHFM, or equivalent preferred