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Spa Service Specialist

Mayo Clinic
Posted 17 days ago, valid for 23 days
Location

Rochester, MN, US

Salary

$20.98 - $28.19 per hour

Contract type

Full Time

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Sonic Summary

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  • The Service Specialist-HLP is key in delivering a premium customer service experience while supporting efficient business operations.
  • Responsibilities include responding to patient inquiries, promoting services, scheduling appointments, and assisting with payment transactions.
  • The role requires a strong understanding of the Healthy Living Program and Rejuvenate Spa to foster ongoing relationships with patients and guests.
  • Candidates are expected to have at least 1 year of relevant experience, with a competitive salary offered for the position.
  • Mayo Clinic provides comprehensive benefits and advancement opportunities, emphasizing a commitment to employee well-being and career growth.
The Service Specialist-HLP plays an integral role in creating a premium customer service experience while also providing operational support to ensure efficient business practices. The incumbent is responsible for responding to patient and guest inquires, actively promoting HLP and Rejuvenate services and products, scheduling appointments, patient/guest check in and out, payment transactions, desk functions and supporting the patient care providers with pre/during/post service tasks. As an ambassador for the Healthy Living program and Rejuvenate Spa, the Service Specialist is responsible for understanding and promoting the Healthy Living Program and Rejuvenate Spa philosophy and assisting patients and guests with establishing an ongoing relationship with May Clinic.
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.



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By applying, a Mayo Clinic account will be created for you. Mayo Clinic's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.