Supervisor - Reprocessing and Distribution Services

Responsibilities

As a Supervisor in Reprocessing and Distribution Services (RDS), you’ll lead the teams responsible for ensuring safe and sterile surgical instrumentation and equipment. This role focuses on quality, safety, and compliance across instrument decontamination, packaging, sterilization, and distribution processes, ensuring regulatory standards and infection prevention practices are consistently met. 

You will oversee operational functions across sterile processing, including:

• Decontamination, packaging, sterilization, and distribution workflows
• Staffing alignment to workload and operational demand
• Equipment maintenance, preventive processes, and quality compliance
• Partnering with education and quality leaders to ensure regulatory standards are met
• Hiring, performance management, and development of team members
• Process improvement initiatives focused on quality, efficiency, and regulatory readiness 

In addition, this role:

• Supports policy development, education, and quality assurance initiatives
• Leads through coaching, teaching, and development of team members
• Partners with leadership on process improvement and ensures regulatory readiness and compliance

About the RDS / Sterile Processing Team

The sterile processing team focuses on the decontamination, packaging, sterilization, and distribution of surgical instruments and equipment. This team plays a critical role in infection prevention and regulatory compliance across the organization.

Work in this area is highly process-driven and essential to supporting all procedural and patient care environments.

Why This Team Feels Different 

• Strong focus on quality, patient safety, and regulatory standards
• Critical behind-the-scenes role enabling all procedural and surgical care
• Highly structured, process-driven environment with system-wide impact
• Opportunity to build expertise in structured operations, quality systems, and leadership development
• Environment that values accountability, trust, and a strong desire to grow as a leader

Qualifications


Building location to be determined at time of offer and may require flexibility for cross coverage.
- HS Diploma/GED with previous supervisory experience or an individual with demonstrated leadership ability is required.


Additional Experience and/or Qualifications:
- A Bachelor's Degree in business administration, related field, or equivalent and three years of management experience is preferred.
- Experience in supply chain operations, customer service, or related environments preferred.
- Excellent organizational, interpersonal, and written and oral communication skills are required. Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary.
- Knowledge of reprocessing principles, quality assurance, inventory control, and continuous performance improvement concepts is preferred.
- Must be able to read, write, and understand English.
- Demonstrates excellent analytical skills, written and oral communication skills and ability to meet project timelines.
License or Certification
CRCST certification (Certified Registered Central Service Technician) required within 18 months of departmental hire.

Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.


Site Description


Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 


Equal Opportunity


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.