Human Resource Manager

At the CFAC, we are dedicated to improving the lives of women, children and families who have experienced trauma. We provide a safe, trauma-informed environment where all can access the support, resources, and advocacy they need to begin healing. Our mission is to ensure that every child, woman and family has the opportunity to heal, thrive, and succeed.

We are seeking a passionate and people-centered Human Resource Manager to join our team. In this role, you will play a critical part in creating a positive employee experience and supporting the people and systems that make our mission possible. You will help lead recruiting, onboarding, benefits, payroll, compliance, employee engagement, HR systems, and employee relations while serving as a trusted resource for both staff and leadership. This position is ideal for an organized, detail-oriented HR professional who can balance compassion with accountability and relationships with strong systems and processes.

Responsibilities could include:

Talent Acquisition & Recruiting: Lead and coordinate the recruiting and hiring process for employees and interns. Partner with CFAC leaders and hiring managers to attract, interview, select, and hire qualified candidates who align with the organization's mission, values, and culture.

Onboarding & Offboarding: Coordinate an organized and welcoming onboarding experience for new employees and interns. Partner with hiring managers to ensure required onboarding activities, documentation, training, and systems access are completed. Facilitate the offboarding process and ensure appropriate documentation and organizational requirements are completed.

Benefits Administration: Support the annual benefits enrollment process, including communication, employee support, and coordination with benefits providers. Assist with reviewing current benefit offerings and identifying opportunities to strengthen the employee experience.

HR Compliance & Records: Maintain accurate and confidential personnel records for employees, volunteers, and interns. Ensure compliance with applicable federal, state, and local employment requirements, as well as CFAC policies and required documentation. Monitor completion of background checks, required training, driving requirements, and other employment-related requirements.

HR Systems & Process Management: Serve as the primary administrator for the CFAC Human Resources Information System (HRIS). Maintain data integrity, generate reports, troubleshoot system issues, and support system enhancements. Regularly review HR processes and identify opportunities to improve efficiency, consistency, and the employee experience.

Payroll: Process payroll in partnership with the Director of People Operations and Director of Finance & Administration. Ensure timely and accurate employee compensation, deductions, and benefit elections. Troubleshoot payroll discrepancies and work collaboratively to resolve errors and improve payroll processes.

Staff Engagement & Experience: Support organizational culture and employee engagement initiatives. Coordinate employee milestones, recognition programs, and engagement activities. Execute employee survey strategies, analyze results, and provide meaningful reports and recommendations to leadership.

Employee Relations: Serve as a trusted and approachable resource for employees with workplace questions or concerns. Receive and appropriately respond to employee concerns while supporting the Director of People Operations with employee relations matters. Help facilitate healthy communication between employees, leaders, and the organization.

Multidisciplinary & Leadership Collaboration: Partner with leaders across the organization to support a healthy workplace culture, consistent HR practices, effective communication, and strong employee experiences. Provide timely, practical HR guidance while maintaining appropriate confidentiality and professionalism.

Documentation & Confidentiality: Maintain accurate, timely, and confidential HR documentation and records. Exercise sound judgment when handling sensitive employee information and ensure HR practices are consistent with CFAC policies, ethical standards, and applicable employment requirements.

Qualifications:

• Bachelor's degree in Human Resources, Business, Organizational Leadership, or a related field preferred. Equivalent experience may be considered.
• 3+ years of progressive human resources experience preferred.
• Experience with HRIS systems, payroll processing, benefits administration, recruiting, onboarding, and employee relations.
• Working knowledge of federal and state employment laws, HR compliance, and personnel practices.
• Strong organizational and attention-to-detail skills with the ability to manage multiple priorities and deadlines.
• Strong communication, relationship-building, and problem-solving skills with the ability to work effectively with employees and leaders at all levels.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.
• Ability to balance compassion and empathy with accountability and consistent application of policies and expectations.
• Experience working in a nonprofit, healthcare, social services, child advocacy, or other mission-driven environment is a plus.
• SHRM-CP, PHR, or other HR certification is a plus.

Why Join Us?!

• You can be a part of a dedicated team making a real difference in the lives of vulnerable children and families.
• Opportunities for professional growth and development through training, mentorship, and continuing education.
• Competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• A supportive work environment that values teamwork, innovation, compassion, and trauma-informed care.
• The opportunity to directly influence the employee experience and help build a healthy, accountable, and mission-aligned workplace.

The CFAC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees!

Join us in taking care of our people so they can take care of our community. We look forward to hearing from you!