Front Office Medical Assistant

DUTIES AND RESPONSIBILTIES

·         Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam room; assisting patients as needed with collecting specimens, preparing for exam, etc.; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers as needed; charting; administer injections, perform EKGs and PFTs; relaying instructions to patients/families; answering phone calls, and providing pertinent information.

·         Ensure compliance with HIPAA and other healthcare regulations

·         Perform patient check-in and check-out procedures, including registration and insurance verification

·         Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments, patient check-in and check-out; managing and updating charts to ensure that information is complete and filed appropriately.

·         Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.

·         Answer multi-line phone system, direct calls appropriately, and take detailed messages

·         Prepare, organize, and maintain patient charts and electronic medical records (EMR)

·         Communicate effectively with clinical and administrative staff to ensure seamless patient care

·         Other duties as assigned.

QUALIFICATIONS/ REQUIREMENTS  

·         High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.

·         Experience working in a family practice, internal medicine, or urgent care is preferred. Minimum 3 years of experience is preferred.

PERFORMANCE REQUIREMENTS

·         Knowledge of health care field and EMR systems. EClinicalWorks (ECW) is a plus.

·         Skill in performing medical assistance tasks appropriately.

·         Skill in written and verbal communications.

·         Skill in understanding patient education needs by effectively sharing information with patients and families.