Commercial Sales Representative (Doors & Millwork)

Important Hiring Requirements

• Must pass a pre-employment drug screening, including THC (marijuana). 
• Must pass a criminal background check.
• Must possess a valid driver's license and meet company driving requirements (where driving is required).

Compensation:

• Base salary of $55,000
• Tiered commission structure based on revenue performance
• Earning potential up to $150,000+

Commission Structure:

• Earnings increase based on total sales performance (e.g., higher revenue levels unlock higher commission percentages)
• Designed to reward consistent growth and high achievement

Additional Details:

• This role offers strong income potential for motivated, results-driven individuals
• Exact earnings will vary based on individual performance and sales volume

Position Summary:

The ideal candidate has commercial/ multi-family experience who actively engages contractors, developers, architects, and property managers with a strong focus on multi-family projects, to understand project requirements, recommend compliant and cost-effective solutions, and deliver an exceptional customer experience. This position plays a critical role in building long-term relationships, ensuring project success, and contributing to overall business growth through consistent sales performance and market development.

Qualifications and Skills:

• Strong knowledge of commercial doors, frames, millwork, and architectural hardware (required).
• Understanding of construction documents, specifications, and code requirements (ADA, fire ratings, life safety).
• Excellent interpersonal, communication, and customer service skills with the ability to build trust and rapport.
• Strong sales, negotiation, and closing skills with a results-driven mindset.
• Excellent organizational skills and attention to detail with the ability to manage multiple projects and deadlines.
• Strong analytical and problem-solving abilities.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to thrive in a fast-paced, goal-oriented, and occasionally high-pressure environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
• Ability to prepare and deliver effective presentations.

Physical Requirements:

• Ability to sit, stand, and walk for extended periods of time.
• Frequent use of hands and arms for computer work, phone use, and driving.
• Ability to lift and carry up to 25 pounds occasionally (e.g., samples, materials).
• Ability to operate a motor vehicle for extended periods as required for travel.
• Visual acuity to read plans, specifications, screens, and documents.
• Ability to communicate clearly in person and over the phone.

Additional Requirements:

• Valid driver’s license with an approved driving record and ability to meet insurability criteria.
• Background check approval required.
• Commitment to maintaining a substance-free work environment.

Role and Responsibilities:

• Develops, maintains, and expands a strong network of referral sources including general contractors, subcontractors, architects, developers, and property managers.
• Proactively identifies and pursues new business opportunities within commercial and multi-family construction markets through cold calling, job site visits, networking, and digital outreach.
• Meets with prospective and existing customers to assess project needs including doors, frames, millwork, and hardware specifications.
• Interprets plans, specifications, and project documents to recommend compliant and cost-effective solutions.
• Prepares and delivers detailed quotes, bids, and proposals in a timely and professional manner.
• Provides product knowledge and technical expertise related to commercial openings, fire ratings, ADA compliance, and life safety requirements.
• Delivers compelling product presentations and solution-based selling tailored to customer needs.
• Builds and maintains long-term customer relationships through consistent communication, follow-up, and service support.
• Coordinates with internal teams (estimating, project management, purchasing, and operations) to ensure accurate quoting and seamless project execution.
• Ensures customer satisfaction by addressing concerns, resolving issues promptly, and supporting project timelines.
• Tracks and manages all sales activities, including pipeline, bids, and customer interactions using CRM software.
• Provides accurate territory forecasts and sales reports.
• Monitors market trends, competitor activity, and construction pipelines to identify growth opportunities.
• Represents the company professionally at industry events, trade shows, and networking opportunities.
• Consistently meets or exceeds individual and team sales targets.
• Performs other duties as assigned to support business objectives.

Company Values:

• Foundation of Integrity: A commitment to do the right thing and err on the side of benefiting others.
• Positively Inspiring Others: Interacting positively with others in a caring and compassionate way.
• Serving with Commitment: Demonstrating a heart of service and relationship with others in a way that is fully committed.
• Excellence: The desire to humbly provide the best quality service to our customers