Responsibilities
- Intakes patients by obtaining vital signs weight.
- Obtains history, chief complaint, medications, allergies, and documents appropriately in the EMR.
- Report all pertinent findings to Physicians.
- Manages patient appointments according to the Physician's schedules and protocols.
- Answers messages from patients by clinic policy.
- Handle all medication refills or request via clinic policy.
- Prepares charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
- Communicate all necessary patient information to Physician in a timely manner.
- Handles and answers external as well as internal phone calls and assists in department call center transferring calls to the appropriate departments.
- Performs Point of Care Testing (POCT), documents and reports clinical findings to Registered Nurse (RN) in charge and/or Provider.
- Performs all other duties as assigned.
Qualifications
- Supports the mission, vision and patient promise throughout all interactions.
- Communicates effectively, written and verbally.
- Possess analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
- Participates as an integral part of the interdisciplinary healthcare team in providing the highest quality of care to the patient the UT Health Way.
- Knowledge of EPIC software; may be required to be EPIC super user.
- Meets all training and competency requirements.
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